Mariel Kestenberg's Location
New York, New York, United States, United States
Mariel Kestenberg's Contact Details
Mariel Kestenberg work email
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Mariel Kestenberg personal email
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Mariel Kestenberg phone numbers
About Mariel Kestenberg
Resourceful sales & event specialist with 15+ years of luxury experience offering talents developed in complex, high-volume hospitality event coordination; trained in food and beverage (F&B) and client solutions that fuel brand growth, increase service awareness, and deliver an impactful customer experience.
Mariel Kestenberg Work Experience Details
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Director Of EventsMoss New YorkNew York, Ny, Us -
Director Of Catering Sales At The Times Square EditionEdition Jun 2021 - PresentNew York, New York, Us -
Senior Catering Sales Manager At The Times Square EditionEdition Apr 2018 - Jun 2021New York, New York, UsIntegral member of preopening team for the hotel’s launch in March 2019. Deliver strategic oversight and direction of operations attentive to event management, services sales and marketing, and team training, development, and empowerment. Develop and launch SOPs for catering sales and event management. Supervise 2 catering sales coordinators; sourced, hired, onboarded, and actively support staff; administer performance reviews. Prospect and secure new accounts, including Fortune 500 companies, luxury beauty, and wellness brands, entertainment, and media conglomerates. Assess team performance and event data, forecasting catering event information; present key reports to the executive committee and EDITION team to influence key decision-making.• Spearhead client relationship-building, marketing, vendor management, event menu development, and sales methodologies• Surpassed the 2019 opening metrics by 145%, generating $4.8M in revenue; sourced $2.4M in revenue across the entire FY2019 (142% of goal)• Resolve a high volume of demands by engaging and collaborating with clients and sales teams; directs site tours, contract administration, and social/corporate segment process management from development and execution to prioritization and improvement planning• Utilize sales and events system CI/TY; built a record of consistency and accuracy as a company system subject matter expert (SME)• Expand industry relationships by engaging with key brands and fostering invaluable partnerships• Instrumental in the setup of a 3rd party account with John Fraser Restaurants; drive the success of a lucrative event services portfolio
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Senior Catering Sales Executive At Jw Marriott Essex HouseJw Marriott May 2017 - Apr 2018Prospected and generated leads through local solicitation; cultivated strong relationships and converted leads to contracts. Resolved catering events issues including team and client challenges; allocated resources and ensured success across social and corporate events.• Developed a novel semi-private event process; standardized manual adjustment procedures for outlet events booked by Catering Sales• Increased SOUTHGATE outlet event revenue by 25%• Achieved an individual Sales Phase Event Satisfaction score of 91.7% to a hotel goal of 75%• Attained individual Revenue Goals across F&B and room accommodations, $1.3M in FY2017 -
Catering Sales Executive At Jw Marriott Essex HouseJw Marriott Nov 2014 - May 2017Booked and hosted semi-private restaurant events, owning $195K in sales revenue. Negotiated contracts and exceeded room sales revenue. Built a reputation of booking, planning, and executing events within 3 business days; increased satisfaction, retention, and referrals via service excellence.• Expanded 75 & Under Attendee segment from $450K to $910K+ within one year• Exceeded sales revenue goals, $68K in FY2015 and $130K in FY2016• Exceeded F&B and room rental targets, $912K in FY2015 and $1M in FY2016• Certified Reporting Rockstar, 05/2016
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Meetings And Special Events Manager At Ritz Carlton Battery ParkThe Ritz-Carlton Hotel Company L.L.C. Oct 2013 - Nov 2014Bethesda , Md, UsAdministered a portfolio of creative services for a 90+ client group (sports, entertainment, corporate, legal, non-profits, and social marketplaces). Engaged with Banquet & Culinary operations to define client needs and develop novel meeting/event services. Led and bolstered team building and development, directing a high-performing team comprised of event assistants, coordinators, and conference concierge specialists, resulting in 100% participation in the employee engagement survey. • Directed the Wildly Important Goal (WIG) program; administered weekly/monthly data management including team score updates, weekly development sessions, and facilitating business meetings as head of WIG planning and execution• Executed 15 events per month from concept development to day-of-event execution -
Event Manager At Renaissance Times SquareRenaissance Hotels Mar 2012 - Oct 2013Bethesda, Md, UsOrchestrated local catering, group, and restaurant events, returning $5M+ in annual revenue. Boosted service quality by assessing and grading processes, procedures, and service portfolio; enriched the guest experience which improved guest retention and referrals. Sourced and hosted special events with revenue reaching $250K per event; coordinated events alongside hotel departments, prioritizing tasks to meet guest and company goals.• Increased event satisfaction score by 10.7 points• Forged a high-performing team of 4 Banquet Servers and an Event Operations Supervisor; led by example and boosted engagement which increased profits and established a continuous improvement culture -
Operations Manager At Renaissance Times Square - R LoungeRenaissance Hotels Jun 2010 - Mar 2012Bethesda, Md, UsProvided leadership for F&B operations spanning Restaurant/Lounge, In-Room Dining, and Mini Bar departments. Administered both corporate and social events from concept to day-of-event hosting with 200+ guests/attendees. • Formulated weekly scheduling and processed payroll for 40+ staff; also, attained highest satisfaction scores in the market• Developed fluency in standards of the Collective Bargaining Agreement of New York Hotel and Motel Trades Council Union
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FellowJohnson & Wales Inn Nov 2007 - May 2011The Johnson & Wales Inn is not only a full service hotel, but also a learning facility and internship site for other J&W students. My beginning role was that of teaching assistant in the restaurant and banquet department. I was then promoted to fellow position (higher supervisory role) with responsibilities including, organizing the training of new interns in the proper steps of fine dining service, POSItouch system expert, student instructor for program and created and implemented marketing strategy for wine dinner program
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Bartender/ServerAnglebrook Golf Club 2003 - 2009Premiere golf club of Westchester county, catering to private and corporate members alike. Dining room hosted member events, corporate outings, and wine dinners. • Supervised five servers during corporate receptions of up to 120 people• Executed plans, instructions, and decisions for daily operations and special events• Trained four new employees on steps of service and bartending protocol• Bartender for events of up to 120 people• Conducted site tours and preliminary planning meetings with potential clientele
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Front Desk AgentRenaissance Westchester Hotel 2007 - 2007
Mariel Kestenberg Skills
Food And Beverage
Hospitality
Hospitality Management
Restaurants
Catering
Hotels
Food
Event Management
Banquets
Training
Menu Development
Hospitality Industry
Event Planning
Tourism
Wine
Team Building
Hotel Management
Banquet Operations
Mariel Kestenberg Education Details
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Johnson & Wales UniversityHospitality Management -
Johnson & Wales UniversityFood & Beverage Management
Frequently Asked Questions about Mariel Kestenberg
What company does Mariel Kestenberg work for?
Mariel Kestenberg works for Moss New York
What is Mariel Kestenberg's role at the current company?
Mariel Kestenberg's current role is Director of Events.
What is Mariel Kestenberg's email address?
Mariel Kestenberg's email address is ml****@****jwu.edu
What is Mariel Kestenberg's direct phone number?
Mariel Kestenberg's direct phone number is +121490*****
What schools did Mariel Kestenberg attend?
Mariel Kestenberg attended Johnson & Wales University, Johnson & Wales University.
What are some of Mariel Kestenberg's interests?
Mariel Kestenberg has interest in Social Services, Children, Sales Office Experience, Civil Rights And Social Action, Education, Hands On Learning, Poverty Alleviation, Management Training Programs, Arts And Culture.
What skills is Mariel Kestenberg known for?
Mariel Kestenberg has skills like Food And Beverage, Hospitality, Hospitality Management, Restaurants, Catering, Hotels, Food, Event Management, Banquets, Training, Menu Development, Hospitality Industry.
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