Mariella P. Email & Phone Number

- Responsible for management, support and execution of all aspects of workforce management including capacity, initiative and resource planning. - Provides ongoing advice and counsel forecasting, resource planning efficiency and effectiveness, operational risk related issues/concerns and client care opportunities,- Intraday performance monitoring and real time management activities with a clear focus on leveraging productivity, process improvements and innovation to strengthen the national business.- Partnering with all process stakeholders to enable service and sales force to execute strategies by ensuring the appropriate resources, planning and support capabilities are in place.

- Analyzing, understanding and applying sound credit decisions.- Using credit policies and procedures (5 Cs of Credit) applying them to client circumstances and exercising due diligence.- Negotiate with the dealer to meet the needs of both the client and the business.- Making quality credit decisions and meeting productivity goals.- Review credit bureaus and analyze information about borrowing and repayment history.

Toronto, Canada Area

-mitigating risk on auto loans.-create relationships with business managers.-Provide excellent dealer service.-Review credit bureau reports and financial statements.-Maintain corporate quality control and processing guidelines.

Toronto, Canada Area

handling broker queries, review and analize documents submitted by mortgage broker.