Performed COVID tests via nasal swab for cast and crew of several production companies including Apple, Disney, and HBO. Provided on-location and at-home COVID testing services.

Supervised Genius Bar repair room operations and inventory. Managed customer inquiries and service issues. Resolved daily staff and scheduling needs.

Established personnel and volunteer operations. Developed and managed 24-hour personnel and volunteer schedule. Assisted in planning annual conferences, monthly outreaches, and periodic special events.

Recorded and processed service and supply requests, departmental overtime requests, bank and vendor invoices, and check deposits. Communicated with department personnel and vendor staff to discuss, follow up on and/or resolve requests, invoices, and budget items. Maintained electronic and paper files.

Analyzed current business processes to develop recommendations for business process changes. Produced reports detailing district office data, vulnerabilities, and recommendations. Facilitated meetings and presentations with executives and staff. Developed concept diagrams, detailed procedures, project timelines, infographics and job aids for department-wide dissemination.

Trained Medi-Cal staff on procedural flow for processing Covered California applications. Researched, reviewed and analyzed available information on Los Angeles County and California State data systems to determine eligibility for various Medi-Cal programs.

Communicated and collaborated with 17 churches across six states. Spearheaded administration of annual weeklong summer youth and young adult camps for over 200 campers. Utilized Excel's pivot tables to organize and analyze large sums of camper data. Designed and organized the quarterly ministry newsletter.

Acted as liaison between Kapwa, the Pilipino chapter of InterVarsity, and the seven other Pilipino organizations on campus. Organized and facilitated weekly core meetings, collaborative community events, and town hall meetings for selecting a Pilipino-endorsed student Senator. Suggested town hall procedures to limit proceedings to three hours for three nights and to maximize the time allotted. Increased club membership by 50% through outreach and campus-wide emails. Doubled student recruitment from the previous year for conferences and retreats.

Collaborated with the seven other Pilipino organizations on campus to coordinate community and cultural events. Partnered with the three other Intervarsity Christian Fellowship ministries on campus to organize cross-fellowship mixers. Developed and facilitated college bible studies, workshops and activities.