• Participation in the strategic marketing and communication plan - Implementation of marketing and communication plans - Organization of promotional and communication actions - Animations, participation in fairs and exhibitions - Analysis of sales statistics and forecast/actual variances - Ensure a competitive intelligence• Management of the customer base via the CRM tool and management of inbound and outbound activities • Improvement of the company's visibility - Web site - Online actions via LinkedIn and Twitter - Definition, participation and animation of social media and email campaigns - Content management• Events : - Event management - Search for suppliers and definition of event themes - Management of invitation campaigns and production of flyers - Management of the budget and the King and elaboration of the KPIs• Help in managing partner and supplier relationships - Follow-up of action plans - Take charge of the relationship with a partner - supplier in autonomy - Planning of MDF budgets, management of marketing funds and collection of these budgets

• Implementation of marketing and communication plans - Organization of promotional and communication actions - Animations, participation in fairs and exhibitions • Management of the customer base via the CRM tool and management of inbound and outbound activities • Improvement of the company's visibility - Web site - Online actions via LinkedIn - Definition, participation and animation of social media and email campaigns - Content management• Events : - Event management - Search for suppliers and definition of event themes - Management of invitation campaigns and production of flyers• Help in managing partner and supplier relationships - Follow-up of action plans - Planning of MDF budgets, management of marketing funds and collection of these budgets

• Follow-up of a portfolio of international clients• Processing and follow-up of customer requests • Inform external contacts about sales conditions, participation in the development of sales and in the search for new customers• Participation in the management of the contributions of the Member CountriesImplementing the communication plan:• Promote the services, the network and strengthen its brand image with publishers, librarians, information providers, partners• Improving internal communication messages and tools for the network• Communicating about projects conducted by the Center• Writing and disseminating news releases and other content in English and French• Planning the creation and publication of content on various media (internal mailing list, website and portal, Twitter, Facebook, LinkedIn)• Development and design of internal communication tools (leaflets, brochures, goodies)

• Increasing the brand image, visibility, and sales of our clients• Maintaining a good relationship with our partners• Managing the clients and our own self inside our retail partners• Managing campaign logistics for our clients • Inventory management

• In charge of social media (strategy, design, content)• Development and update of the database• Marketing campaigns (emailing, one-to-one)• Market Research

• Jobs and skills identification for the training evolution : - Development advice - Individual feedback from professionals• Partnership and corporate relationships development• Recruitment (sourcing/qualification of needs/ preselection of candidates)• Participation in student fairs and organization of recruitment events• Student monitoring : - Individual and collective support - Follow-up appointments• Coaching on how to find an internship company: how to do a resume and a cover letter, workshops with advice and things to do and not to do• Implementation of the internship contracts with our partners• Coordination of actions with other departments: - Educational methods (Activity report, companies grades, etc.) - Communication (Conferences, Open Day, Fairs, etc.)• Business Development: - Identification, prospecting, and retention of customers - Follow-up, reporting et analyzing recruitment activities

• Maintained relationships and organized meetings with clients and suppliers as an IT and office provider and IT solution integrator• Drafted business quotes and collaborated with clients to confirm and validate the deals• Performed telemarketing and prospecting for customers on behalf of marketing and commercial departments• Organization and participation to open day

• Ascertained and evaluated client needs to provide premium plans for insurance • Established best practices for client retention and promoted company values, resulting in a sales increase of approximately five new contracts per day

Business and Customer Relationship Development:• Customer Reception• Customer prospection and retention• Database qualification• Events organization inside the agency

Customer Relationship Development:• Customer reception• Database qualification

Business and Customer Relationship Development:• Customer Reception• Customers appointments with their advisor• Presentation of an agency project to the board of directors

• Reorganization of the Business Centers in Ile-de-France• Business and Customer Relationship Development