Marie Hanson Email and Phone Number

- Handle employee questions regarding human resource policy, process, and systems issues, investigating issues when necessary to ensure they are resolved quickly and correctly and proper follow up is provided - Support leadership development team with logistics planning for the Supervisory Development Program, including assisting employees with registration, scheduling high level speakers for the program, confirming day-of program details, and generating reports as requested- Help management development team with employee assessment administration and by acting as point of contact for tuition reimbursement escalations

- Collaborated with Human Resource consultant in audit of company HR practices to locate weaknesses, identify ways to streamline processes and implement better business practices - Handled daily human resource tasks including: job postings, recruiting, interviews, on-boarding, maintaining employee files, benefit enrollments and status changes, vacation and attendance tracking, employee relations issues, and employee communications- Acted as first point of contact for employees on issues relating to: benefits eligibility and enrollment, 401K enrollment and changes, and payroll questions, ensuring that questions are answered in timely and efficient manner- Created and maintained basic human resource information system as a way to better access and organize employee information

- Assisted nationwide Snap-on employees with a multitude of health and welfare benefit questions as part of newly created in-house benefits center- Acted as liaison between employees and vendors administrating health and welfare benefits, COBRA, 401K funds, and pension plans to ensure associates receive timely resolutions and experience excellent customer care- Designed a training program for future Benefits Services Associates from first hand experience in position to create a seamless transition for addition of new staff

-Serve as student coordinator of the on-campus recruiting efforts-Plan, staff, and execute employer information session while collaborating with catering, event management, and public safety offices-Develop promotional materials to publicize on-campus interview schedules in an effort to ensure recruiter retention

-Ensured customer satisfaction and retention by exceeding customer expectations-Successfully prioritized numerous daily tasks in fast paced environment-Forecasted daily and upcoming branch needs while utilizing time management skills-Developed business management skills and professionalism through exposure to branch operations

-Organized and planned two major school sponsored career fair s under the direction of the Assistant Director-Implemented new collection system for registration payments that cut cycle time-Developed publicity and promoted events at campus buildings and residences