Mariel Ronquillo Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Worked 12 hour morning, evening, and weekend shifts five times a week, consisting of a 50+ hour work week. Managed Aloha POS and deposit system and entered 50+ orders per hour with zero errors. Scheduled a team of 40 crew members and managers appropriately by creating thoughtful and accurate projections and providing enough coverage to deliver outstanding throughput during peak and non-peak times. Selected 4 outstanding individuals and recognized their willingness to succeed and developed them as managers by a 4-week training schedule within a 2 month timeline. Interviewed and made the hiring decision on 25 new crew members within 2 years abiding to a strict schedule of a full day of orientation and onboarding, 2 opening shifts, and 2 closing shifts within two weeks for each new hire, completing each new hire’s training book accordingly. Received a 96%+ on the company Food Safety Audit, otherwise known as Ecosure Audit, for the past 8 quarters. Received a 97%+ on Facilities Score for the past 2 quarters, which is based on a score on the upkeep, cleanliness, and maintenance of the store. Developed the store in receiving an A rating within a month of promotion, which is based on a heavy balance in projection and sales, SMG reporting, sales vs. plan, labor reporting, and excellent throughput scores.

Greater Chicago Area

Circulate Information Technology Services equipment in the Equipment Loan Program and provide solutions for equipment recommendations, guidance, training, and media production software (i.e., video and audio editing applications) to clientsAssist with Digital Media Services video production initiatives and projects as requested and assist with internal project, training, and administrative initiatives

Providing front desk support, including but not limited to: opening/closing the office; maintaining a presence at the front desk; engaging with various populations via email, phone call, and in-person; and coordinating front desk operations.Assist Admissions staff with various projects, including but not limited to: event preparation; event participant follow up; and inquiry management.Assist Student Life and Academic Services with various projects, including but not limited to: event preparation; graduation coordination; and event logistics support.

Greater Chicago Area

Utilized Intacct financial system and MDMSonline customer database for daily cash receipts processing and reporting data entryAssisted in creating invoices for the company’s 25,000 clients and organized files in preparation for mailing

Chicago, Il

Audit 250 client portfolios and assist reviewers in reconciling transactions and correcting data for current tax filing cycles

Chicago, Il

Provide assistance to 10 property tax attorneys and other office members with note taking, organizing 3000 client files of Cook County, retrieving court dates and sensitive tax information to the Daley Center and City HallPerform daily digitalizing and preparing storage of at least 50 Specific Objection Evidence by utilizing the firm's unique database

Bachelor'S Degree, Accounting And Computer Science

Activities and Societies: Kapwa, PRISM, Student Diversity & Multicultural Affairs, Q-Initiatives

Education record

Activities and Societies: Student Council, Mentor Council, Spanish Honors Society, Thespian Society, Scholastic Bowl, Model United Nations