Marie Mabbayad, Chrl Email & Phone Number

Toronto, ON, CA

Toronto, Canada Area

Directed all human resource functions including talent acquisition and development, employee and labour relations and engagement related to the team operations of the Toronto Maple Leafs, Toronto Raptors, Toronto FC, Toronto Argonauts and several departments including Food & Beverage, Live Entertainment, Building Operations and Security supporting 3,000+.

Toronto, Ontario, Canada

Columbus, Ohio Area

• Led the development and execution of HR strategy creating a positive culture for 750+ employees in over 30 rental locations, 4 call centers and an administration office as part of senior leadership team. Acted as.
• Produced plans improving strategies in recruitment, training and talent development and succession planning, achieving 100% 120-day retention and a 30% decrease in management trainee turnover.
• Created workforce plans and schedules, decreasing overtime costs by 25%.
• Designed and executed performance management plans to support and achieve business goals of improving sales performance by 10% and customer service index by 5%.
• Conducted investigations and addressed all employee concerns and harassment allegations and advised managers on decisions, resulting in zero liability claims.
• Processed unemployment claims and acted as company representative at hearings, yielding zero chargeable benefits.

London, Canada Area

• Directed all training and development initiatives in partnership with senior leaders. Acted as Diversity and Inclusion Committee Chairperson.
• Trained all employees and managers on various relevant legislation including Employment Standards Act (ESA), Ontario Human Rights Code (OHRC) and Occupational Health and Safety Act (OHSA), ensuring legal compliancy.
• Designed and facilitated innovative courses including new hire orientation, sales and diversity training, increasing retention, inclusiveness and achieving business goals.
• Coached and trained different levels of management on effectively motivating and managing employees, improving performance and retention.
• Received clean WSIB WorkWell Audit as a result of the development of a health and safety training program.

London, Canada Area

• Oversaw the full-cycle recruitment process for external and internal candidates. Administered employee contracts and organized orientation schedules for all new hires. Led benefits administration, supervised the.
• Partnered with local organizations and universities, increasing engagement and interest in opportunities offered in respective communities by attending community events, conducting presentations and working with.
• Corresponded with all applicants and conducted preliminary interviews before recommending top candidates to hiring managers, increasing hiring process efficiency.

• Managed the performance of rental locations including sales, customer service, fleet growth and employee development and retention.
• Consistently ranked in the top of the performance matrix for sales, customer service and fleet growth.

Post-Graduate Diploma, Human Resources Management

Bachelor Of Science, Business Administration