Marie Mcclain Email & Phone Number

Youngsville, La, Us

At Contegix, my role as Professional Services Manager is anchored in delivering top-tier Atlassian services, backed by a deep understanding of Agile methodologies and Scrum principles. My 8+ years of expertise in administering the Atlassian suite, enriched by 20 years in IT, enables me to drive project success and client satisfaction.The pursuit of new business development and the delivery of seamless Atlassian suite implementations define our team's mission. With a strategic approach to problem-solving, we empower clients to optimize their digital transformation, ensuring their goals are met through innovative and client-centric solutions.

Lafayette, Louisiana Area

CGI Federal Atlassian SME (08/19-06/22)AgileIQ Suite Administrator (01/20 to 06/22) https://www.cgi.com/en/solutions/agileiq-suiteAtlassian SME Tier 3 Support managing service requests to the AgileIQ Suite Service Desk. I played an integral role in setting up and training the Jira Service Desk and providing Atlassian consulting for internal & Client use and best practices.PROCESS AND PROCEDURE IMPROVEMENTS, ESG SOLUTION DEVELOPMENT (08/19 to 04/21)Business Process Analyst in the Program and Product Management Group and a member of the IP Policy and Process Team. Primary responsibilities include creating and implementing Atlassian training and Atlassian consulting.

Lafayette, Louisiana Area

Responsible for leading the development, delivery and organizational awareness of B2B Omnichannel Marketing efforts. Using Salesforce Customer Success Platform, primarily Marketing Cloud along with Sales and Service clouds and other digital channels to deploy triggered automated communications workflows in collaboration with internal stakeholders.• Primary Administrator for Marketing Cloud.• Focus on data integration & reporting utilizing the full Salesforce Customer Success Platform (Marketing, Sales & Service) along with other sources of customer data.• Digital marketing project management: project scope, planning, and implementation utilizing Salesforce and Marketing Cloud.

Lafayette, Louisiana Area

Assist Digital Development Director with the development teams’ scheduling, prioritization, project planning and updates to the business stakeholders. Professional Scrum Master I, responsible for facilitating the agile & scrum process and implement improvements as a servant leader. Develop and maintain master project plans and schedules. Point of communication and coordination between the business and development team.• Implement and serve as Administrator for Atlassian: Jira, Confluence, and Add-On's.• Oversaw and managed the year long process of implementing and utilizing a suite of Marketing Cloud Studios/Builders.

Lafayette, La

RADIANT DIGITAL SOLUTIONS, LLC | OWNER Radiant Digital Solutions (formerly McClain Design, LLC) contract work. Primary services are Project/Operations Management, Graphic Design/Branding; Google Apps for Business setup, administration, and training; Computer/Device/Software installation and user training; WordPress Website Design & Management; Website Hosting, setup, administration, and training; Social Media management & training; and Technical Mapping (ArcGIS and AutoCAD) and Oil & Gas Landwork services.Highlights of Major Client/Projects : 2019MARTIN, ROBERT LANDS & MARTIN, BUSH LANDS, LLCJul 2019 - Aug 2019 | LAFAYETTE, LA | ONSITE• IT Consulting, ArcGIS Mapping & Landwork2008-2016SCHOEFFLER ENERGY GROUP, INCSEP 2016 – NOV 2016 | LAFAYETTE, LA | ONSITE• ArcGIS Mapping TechnicianCOASTAL LAND SERVICES, INC.AUG 2008– NOV 2016 | LAFAYETTE, LA | ONSITE• IT Specialist & Project Manager (2010-2016)• ArcGIS Mapping Technician (AUG 2008 – NOV 2016)USABLE CREATIVEAUG 2016 | LAFAYETTE, LA | ONSITE• Project Manager: web design & marketingMARTIN, ROBERT LANDS & MARTIN, BUSH LANDS, LLCMAY 2016-AUG 2016 | LAFAYETTE, LA | ONSITE• IT Consulting, ArcGIS Mapping & LandworkBEAUTICONTROL, PRISCILLA GAUTHIER: EXECUTIVE DIRECTORJAN 2016 – NOV 2016 | LAFAYETTE, LA | REMOTE• Graphic Design, Social Media Management, and IT ConsultingVALET (valet.io)MAY 2014 – AUG 2014 | REMOTE• Account Manager, WordPress & Business Consulting

Lake Charles, Louisiana Area

Primary responsibilities include recruiting, qualifying, and presenting candidates (executives, engineers, various management positions, HR, technical salespeople, operators, machinists, technicians, etc) to industrial manufacturers and manufacturer’s representatives across North America.

Lake Charles, Louisiana Area

Bachelor Of Applied Science (B.A.Sc.), Major: Psychology | Minor: Biology

Activities and Societies: Member: Phi Chi Honor Fraternity, American Psychological Association, National Academy of Neuropsychology.

High School