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Marie Medina is listed as Customer-Centric Solutions Beyond Surface-Level Metrics: Healthcare | Nutraceuticals | Wellness | Individuals, Family, Health Professionals, Community at Allergy Research Group, a company with 41 employees, based in San Leandro, California, United States. AeroLeads shows a matched LinkedIn profile for Marie Medina.
Marie Medina previously worked as Customer Service Representative at Allergy Research Group and Learning And Development Specialist at Tutor Time Childcare. Marie Medina holds Bachelor Of Science - Commerce, Business, Management, Marketing, And Related Support Services from De La Salle University.
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I’m dedicated to creating positive customer experiences where everyone feels heard, valued, and supported. I combine business acumen and a human touch in my work.Core skills: Order management, upselling, customer retention, complaint resolution, de-escalation, phone/email etiquette, clear verbal and written communication, bilingual proficiency (English, Tagalog), coordination, problem-solving, strong listening and analytical skills, patience, time management, attention to detail, navigating digital tools like Microsoft, Sage, Hubspot, NetSuite, Avaya, and BigCommerce.Education & Experience:My educational background in business, marketing, and psychology equips me with strategic thinking and a deep understanding of human behavior, enabling me to align customer service strategies with broader business goals to deliver long-term, profitable solutions. Combined marketing, account management and customer service experience has honed my ability to manage complex customer needs. Navigating operational changes and challenges has further sharpened my problem-solving skills and fueled my innovative thinking. I remain committed to continuous growth, staying informed on industry trends, best practices, and emerging technologies.Achievement:International and local clientele—including health practitioners, patients, retailers, and end consumers —appreciate my compassionate, tech-savvy solutions and professional decorum. I specialize in de-escalation and problem-solving in demanding situations, consistently turning challenges into opportunities and fostering positive customer relations. My insights have contributed to shaping system improvements, optimizing processes, and enhancing operational efficiency.Type of Person:I value a positive environment that fosters efficiency, supporting my commitment to delivering meaningful, long-lasting solutions. I challenge complex status quo to create better methods that enhance operational efficiency and overall customer experience. Outside of work, I lead a scholarship project for underprivileged students in the Philippines. My hula dance practice helps me stay centered as I live by the way of aloha, embracing kindness and respect—values that extend to my professional life. I facilitate creative therapy sessions, promoting alignment and self-expression through art, movement, and poetry. My life’s work is about melding multiple strengths into a career that makes a difference in healthcare, holistic wellness, mental health, aging/geriatric support, and environments that foster well-being and improve quality of life.
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- First point of contact for new and existing customers, with experience in both on-site and remote interactions, managing inbound and outbound calls, while providing detailed information and support. Managing written correspondence for web and email inquiries.- Handles order processing tasks from various platforms, determining charges, applying discounts.
Philippines
Led curriculum development, tailoring modifications to meet academic standards while ensuring cultural and developmental relevance for the Asian market. Directed academic events and operations, supervised faculty, and managed family developmental progress conferences. Oversaw marketing strategies to successfully adapt a U.S.-based franchise to the.
Philippines
Conducted outpatient and inpatient neuropsychological evaluations and psychometrics at a Memory Clinic. Responsibilities included quantitative and qualitative analysis of patient cases, with a focus on dementia and other neuropsychological conditions. Assisted in family counseling for patients, family members, and caregivers. Performed cursory cognitive.
Philippines
Simultaneously served as Unit Marketing Liaison Officer for the Memory Clinic, coordinating with the hospital's marketing director to formulate strategies aimed at driving service utilization growth, expanding service offerings, and supporting overall clinic development.
Philippines
Supervised Corporate Accounts Officers and Marketing Communication Assistants. Managed account renewals, scaled business opportunities, and drove sales initiatives. Analyzed the insurability of prospective clients, provided strategic quotations, and made critical business decisions. Facilitated in-house training programs and collaborated closely with the.
Philippines
Acted as liaison for corporate accounts, facilitating coverage reviews, renewals, and conducting marketing presentations and client onboarding. Oversaw marketing-admin functions, interdepartmental coordination, membership processing, business correspondence, and supervised Marketing Communication Assistants.
Philippines
Handled corporate client inquiries for employee HMO coverage. Managed marketing materials, inbound and outbound communication, facilitated the release of membership materials and ID cards, and assisted in the orientation of new accounts. Awarded '1994 Employee of the Year'.
Philippines
Prepared marketing research materials, conducted surveys, and analyzed data and reports. Managed research groups for well-known brands such as Easy Call (pagers), Colgate, and 2T motor oil.
Other employees you can reach at allergyresearchgroup.com. View company contacts for 41 employees →
Mauricio Rivas
Colleague at Allergy Research GroupEl Salvador, El Salvador
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Amy Masinelli
Colleague at Allergy Research GroupChandler, Arizona, United States, United States
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Corona Augustin, Cpa, Notary Public
Colleague at Allergy Research GroupSalt Lake City, Utah, United States, United States
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Ola Lapuaho
Colleague at Allergy Research GroupWest Valley City, Utah, United States, United States
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Marcia G.
Colleague at Allergy Research GroupMarietta, Georgia, United States, United States
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MC
Marcelino Chavez-Valdez
Colleague at Allergy Research GroupSalt Lake City, Utah, United States, United States
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JH
Jennifer Hernandez
Colleague at Allergy Research GroupOakland, California, United States, United States
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JS
Jill Salomon
Colleague at Allergy Research GroupSonoma, California, United States, United States
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FS
Fred Salomon
Colleague at Allergy Research GroupSonoma, California, United States, United States
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AV
Alma Vega
Colleague at Allergy Research GroupWest Valley City, Utah, United States, United States
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Quick answers generated from the profile data available on this page.
Marie Medina works for Allergy Research Group.
Marie Medina is listed as Customer-Centric Solutions Beyond Surface-Level Metrics: Healthcare | Nutraceuticals | Wellness | Individuals, Family, Health Professionals, Community at Allergy Research Group.
Marie Medina is based in San Leandro, California, United States while working with Allergy Research Group.
Marie Medina has worked for Allergy Research Group, Tutor Time Childcare, The Medical City, Maxicare Healthcare Corporation, and Asia Research Organization.
Marie Medina's colleagues at Allergy Research Group include Mauricio Rivas, Amy Masinelli, Corona Augustin, Cpa, Notary Public, Ola Lapuaho, and Marcia G..
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Marie Medina holds Bachelor Of Science - Commerce, Business, Management, Marketing, And Related Support Services from De La Salle University.
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