Provides full service staffing for clerical, industrial and management.; Played a key role in the launch of our Alsip, IL office.Trained team members on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.Standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.Devised creative and cost-effective incentive and morale-boosting programs that increased employee satisfaction and productivity.Developed new-hire orientation program to include HR information and company resources.Ensure successful hiring and training of new staff. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.Fostered a teamwork environment conducive to productivity across the organization. Personal efforts were cited as the driving force behind branch efficiency & organization.Negotiated salary offers and bonus programs at both the exempt and non-exempt level.Manage workers’ compensation claims to full compliance. Instituted preferred providers list and trained associates on procedures to follow in case of injury.Reduced cost related to unemployment benefits by monitoring all claims and offering suitable work. Record all decisions and participate in telephone hearings. Meticulous recordkeeping ensured that we did not pay for benefits for which employees were ineligible.Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.

Interviewed potential candidates to best match with employment opportunities. Managed multiple phone lines and transferred calls to appropriate party.Handled job injuries completed the appropriate paperwork and filing a claim within 24 hours.Extensive customer contact, making certain the customer was satisfied with each placement.