- Prepared and processed HR documents, including employment contracts, offer letters, termination letters, and other employee-related documents.- Managed QuickBooks online and Gusto for all human resources operations such as payroll processing,accounts payable and receivable, invoices, and financial reports and records.- Reviewed and processed payroll for staff on a bi-weekly basis.- Maintained accurate financial records by analyzing and interpreting financial… Show more - Prepared and processed HR documents, including employment contracts, offer letters, termination letters, and other employee-related documents.- Managed QuickBooks online and Gusto for all human resources operations such as payroll processing,accounts payable and receivable, invoices, and financial reports and records.- Reviewed and processed payroll for staff on a bi-weekly basis.- Maintained accurate financial records by analyzing and interpreting financial reports to prevent anypenalties or fees.- Managed client service and daily administrative functions such as generating contracts for clients andcontractors, managing calendars, and email correspondences in a timely manner.- Oversaw bi-weekly meetings with clients and monthly meetings with team members to ensureaccountability and efficiency. Show less

- Collaborated with managers and other stakeholders on implementing and managing vaccination tracking program.- Utilized HRIS System, Qualtrics, to effectively manage 10,000+ consultants’ data, records, and generate and analyze reports.- Worked with legal to review and approve COVID-19 vaccination requirements from clients and ensurecompliance with federal, state, and local laws.- Provided guidance to managers and internal consultants on federal and state COVID-19… Show more - Collaborated with managers and other stakeholders on implementing and managing vaccination tracking program.- Utilized HRIS System, Qualtrics, to effectively manage 10,000+ consultants’ data, records, and generate and analyze reports.- Worked with legal to review and approve COVID-19 vaccination requirements from clients and ensurecompliance with federal, state, and local laws.- Provided guidance to managers and internal consultants on federal and state COVID-19 mandates.- Maintained accurate and confidential employee records, including personnel data, and other HR-relateddocuments.- Supported internal HR communications by providing timely and accurate employment data analysis andreports.- Assisted in organizing and coordinating employee training on employment data tracking tools and requirements.- Support HR compliance efforts by ensuring adherence to relevant laws and regulations, including employment eligibility, and other compliance requirements.- Contributed to HR projects and initiatives, such as vaccination policy development, tracking and reporting process improvement, and more. Show less

- Conducted 10 Administrative Hearings daily by investigating both in and out-of-state violations regarding public safety and approved license reinstatements to qualified drivers in accordance with state laws, guidelines, and regulations.- Collaborated with senior management to provide process improvement for a team of 25 Hearing Officers to increase the number of hearings per day, which in return increased the number of hearings held statewide.- Maintained comprehensive… Show more - Conducted 10 Administrative Hearings daily by investigating both in and out-of-state violations regarding public safety and approved license reinstatements to qualified drivers in accordance with state laws, guidelines, and regulations.- Collaborated with senior management to provide process improvement for a team of 25 Hearing Officers to increase the number of hearings per day, which in return increased the number of hearings held statewide.- Maintained comprehensive knowledge of public safety guidelines and regulations to ensure accurate decision-making.- Contributed to team success by providing coaching and mentoring to fellow hearing officers.Maintain accurate and detailed records of hearings, decisions, and related documentation. - Collaborated with other RMV staff and departments to ensure consistency and accuracy in decision-making processes. Show less

- Issued licenses and identification cards to an average of 30 drivers daily in accordance with the Registry of Motor Vehicles guidelines, procedures, and requirements.- Reviewed applications and documents for accuracy and authenticity for compliance with state and federal guidelines.- Explained RMV policies, procedures, and requirements to customers, ensuring they have a clear understanding of the necessary steps and documentation.- Assisted customers with various… Show more - Issued licenses and identification cards to an average of 30 drivers daily in accordance with the Registry of Motor Vehicles guidelines, procedures, and requirements.- Reviewed applications and documents for accuracy and authenticity for compliance with state and federal guidelines.- Explained RMV policies, procedures, and requirements to customers, ensuring they have a clear understanding of the necessary steps and documentation.- Assisted customers with various transactions, such as renewing driver's licenses, registering vehicles, issuing permits, and processing payments. Show less

- Developed and executed training strategies aligned with the organization's goals and objectives. - Provided guidance and support to managers and employees on performance management, employee relations, and talent development.- Trained a total of 10 new Hearing Officers in a year-long, three phases of training to promote effectiveness and proficiency of the Department's guidelines and policies and to meet performance goals.- Performed Quality Assurance review audits on… Show more - Developed and executed training strategies aligned with the organization's goals and objectives. - Provided guidance and support to managers and employees on performance management, employee relations, and talent development.- Trained a total of 10 new Hearing Officers in a year-long, three phases of training to promote effectiveness and proficiency of the Department's guidelines and policies and to meet performance goals.- Performed Quality Assurance review audits on 20 Hearing Officers, coordinated, developed, and conducted classroom training. - Lead and facilitated training and development programs to enhance employee skills and knowledge which then improved performances.- Conducted administrative hearings and preside over cases pertaining to driver's licenses with both drivers and their attorneys with fairness and impartiality. Show less

- Applied procedures and policies, and evaluated applications, records, and documents to gather information about eligibility issues and requirements for driver’s licenses. Processed and issued 30-40 driver's licenses daily throughout employment and performed clerical duties such as scanning documents and collecting payments.- Maintained accurate and detailed customer records and documentation of interactions, transactions, and follow-up actions.- Utilized RMV systems and… Show more - Applied procedures and policies, and evaluated applications, records, and documents to gather information about eligibility issues and requirements for driver’s licenses. Processed and issued 30-40 driver's licenses daily throughout employment and performed clerical duties such as scanning documents and collecting payments.- Maintained accurate and detailed customer records and documentation of interactions, transactions, and follow-up actions.- Utilized RMV systems and databases to access customer records, process transactions, and update relevant information. Show less