Marien Alejandro Email & Phone Number

New York, United States

New York, New York, United States

New York, New York, United States

New York, New York, United States

Washington, District Of Columbia, United States

New York, New York, United States

Provided daily customer service via email and phone for B2C inquiries, created a two week onboarding system for new hires, and trained in team management to oversee other Customer Care representatives. First hired employee on this startup team underneath the SVP of Customer Care (built multiple processes and systems).

Brooklyn, New York

Assisted sever captains with tasks on the floor such as running food/drinks and bussing tables, providing customer service in an extremely fast paced restaurant, multitasking and delegation, and overall communication.

Greater New York City Area

Acted in conjunction with lead servers in order to expedite a smooth dining process at a restaurant with a detailed tasting menu, providing customer service to all guests, communication with managers, kitchen staff, and front of house staff during dinner service.

The Smith At Lincoln Square

Performed tasks of customer service such as greeting guests, seating guests at their tables, updating tables throughout the restaurant with Micros and OpenTable applications, organizing reservations, and interacting with customers in person as well as through phone conversations.

Greater New York City Area

Completed sales and other tasks on the sales floor including: knowing product information to provide customer service, restocking and counting clothing and other items for inventory, completing sales transactions at cash wrap, assisting customers in the fitting room, and training new hires.

Manhattan, New York

Worked as assistant to finance officer (Mr. James Paulson). Performed office tasks including: organizing and alphabetizing checks for employees, making spreadsheets using Microsoft Excel, entering in payroll amounts and hours using computer programs, copying & organizing papers and folders, etc.