Marie Morel Email & Phone Number

• Responsible and accountable for the coordination of project scope execution and all related communication plan• Manage requirement-gathering meetings with internal, external stakeholders and related Subject matter experts• Provide weekly update status note on related project scope in order to provide a snapshot of the progress of the project to the project team and key stakeholders.• Liaison between the client and internal team to ensure the needs of the client and the agreed deliverables are met• Managed the day to day progress of the implementation while closely tracking any changes impacting the baseline schedule • Create and document all project related artifacts• Mitigate all risk factors impacting the project scope and schedule

• Oversee the day to day operation of the product offerings for 10 accounts• Manage the financial goal for each account• Ensure the monthly revenue targets are met for each account across all product lines• Provide clients with monthly and quarterly status reports• Meet with my clients on a consistent basis and keep them apprised of any risks or delays for any project• Review the P&L reports for each account and ensure that the operating margins are satisfactory • Responsible for up selling and growing each account by at least 10% each year

• Facilitated the migration process of the department from our New York headquarters to our National Operating center in Irving, Texas• Managed a staff of 26 employees• Administered the training and development of 70% of the support staff• Interacted with approximately 30 account directors and senior account managers across departments• Coordinated the monthly departmental goal, as well as, the month end close of 90 accounts • Mitigated all technical and personnel issues posing a potential risk to the departmental goal

•Maintained high client satisfaction by processing all deliverables within a 10 day timeline•Facilitated managerial and forecasting decisions for upper management by providing monthly statistical reports related to commercial insurance recoveries•Implemented a tracking system that resulted in the recovery of $15M in outstanding checks•Liaise with team members and upper management on the status of electronic remittances

Bba, Operations Management

Ms- Healthcare Management