Managing the day-to-day short term rentals department operations within ChicRoomBarcelona, Agency experts in luxury property for short, mid and long term rentals as well as real estate in the centre of Barcelona and other Mediterranean locations.

Creating, implementing and monitoring of the Marketing Plan, meeting commercial and financial projections. Measuring progress in the strategic plan and reporting to the board of Directors. Reorientation of the target customer by introducing the Agency with OTAs risen-up sales. Implementing Yield & Revenue management and competitive strategies. Conducting, monitoring and control of the new corporate website project development. Supervision of billing, cost control and ratio analysis. Responsible for quality policies with direct monitoring of the satisfaction of both customers and landlords.

Mi pasión por las nuevas tecnologías y la toma de consciencia de cómo el mundo digital está revolucionando la construcción de las marcas me impulsaron a prepararme profesionalmente para ser competitiva en la nueva Era Digital. Cursar el Máster me ha dotado de soluciones para gestionar con éxito e incorporar a la estrategia de marketing los nuevos canales, medios y herramientas que nos ofrece el ecosistema digital.
Título propio de Máster en Marketing y Dirección Comercial, con la especialidad Marketing Digital y Comunicación 2.0, expedido por La Universidad Europea Miguel de Cervantes.

Day-to-day assignments of a 95 bedrooms hotel with 95 bedrooms reporting toGM and the Board of Directors.


Responsible for the overall operation, from strategic decisions through business and fulfilment
Recruiting, orienting, training and supervising 60 staff
Oversight of all aspects of staff performance; performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures
Driving hotel's financial objectives; prepare forecasts and assist in the development, implementation and monitoring budget constantly focusing on profitability and growth.
Devise and implement the hotel business plan
Create and implement the hotel marketing plan
Responsible for health and safety and HACCP
Responsible for customer care overseeing daily quality process
Oversight of purchasing & stock control

Managing the day-to-day front office operations in a 107 bedrooms hotel in central London reporting directly to GM.

Responsible for recruiting, orienting, training and supervising a team of six employees in both reception and booking departments
Staff administration including shifts, timesheets, holidays and sickness tracking
Maintaining standards of quality and professionalism in services and facilities
Maximising hotel’s yield policies on daily basis and driven results
Handling guest services quality process providing comfort and convenience
Relief work in conference and banqueting as contracting, organizing and supervising events
Credit control follow-up