Visibility Marketing Strategist | Video Producer & YouTube Specialist | Online Launch Management

Fractional Operations Officer

• Remotely manage all aspects of office management, customer service, accounting, and scheduling• Social media management and comment response; formatting and uploading blog posts• Following up and maintaining contact with customers through thank you notes, appointment reminders, and promotions• Booking appointments, travel arrangements, making calls, sending emails, maintaining calendar• Evaluating employee performance, customer service, and company procedures for various businesses• Completing site inspections and business verification audits which include hidden photo, audio and video surveillance• Developing written reports that businesses use to improve procedures, evaluate training, and increase revenue

• Interviewed and hired new employees and maintained paperwork for staff of 5 full time and 2 part time employees• Created employee training and safety manuals• Managed the business including marketing, accounting, taxes and payroll

Created and managed a non-profit private school for 150 families• Organized class schedules and managed teachers• Researched and choose curriculum and created teaching materials• Organized field trips and other family events• Trained parents in home schooling procedures and national and local homeschooling laws• Maintained student transcripts and records

Large-scale community development project in the mountains of southern Mexico.

Ran a home for 220 orphan children• Organized and hosted 15-20 teams of volunteers from the US each year• Started and managed an elementary, middle and high school for the orphans and other children in surrounding villages, including writing curriculum and hiring and training teachers• Managed 55 employees including teachers, headmasters, nurses, farm hands, and house moms• Led fundraising efforts to support the ministry including procuring grants from large organizations such as Samaritan’s Purse• Started and managed a child sponsorship program that is still in existence today• Created monthly newsletters and managed frequent email contact with over 1000 donors in the US and Canada