Account Manager
CurrentManaging supply chain fulfilment A to Z which includes facilitating production, EDI (Electronicdata interchange) review and logistical distribution to specific retailer‘s compliancerequirements.Contributing to the reduction of account specific chargebacks by managing communication and coordination between departments. Complete set-up and maintenance of VMI pull sheet templates (excel). This has facilitated afaster and more efficient transmission of order data to factories.Overseeing and giving direction to a team of three Account Specialists based in India and theUS.Ongoing development and improvement of processes to increase profitability. This includes butis not limited to the creation of SOPs to document processes and drive cross training, decreasekey person dependability.Liaison between sales and internal departments (production, logistics, EDI, shipping) to assure smooth production flow and execution of customer needs.