Mariana Moraes Email & Phone Number

Transição estratégica para uma vaga na WEX, buscando ganhar mais experiência internacional, aprofundar habilidades e me adaptar novamente a mercados globais.

End-to-end user experience for Unidas services, mainly car selling, and rental.- Mobile-focused website (mobile-first approach) and app development.- Ideation, design, and shipping of features for the rent-a-car and car-selling platforms.- Ownership of design processes from early discovery and research to delivery, focusing on fast improvement of the current and future experience.- Full leadership on user research (researching, conceiving, sketching, prototyping)- Development of new features and product improvement using data based on system thinking, metrics, and analysis of users' behaviors.- Design core principles (interaction design, visual design, and prototyping).- Definition of the roadmap, product backlog, and improvements, with task management and delegation.- Development of customer journey illustrated by user flows.- Strong performance in rental and payment flows.- Landing page creation, from content to design.- Proactive identification of design opportunities within and across products.- High-fidelity prototypes and handoff with the development team.- Collaboration with cross-functional teams to improve the product.

Email-based customer support, workflow management, accounting-related tasks, grading, UX/UI design and research.- Direct communication with the development/editorial team, sharing users' feedback, reporting bugs and requesting improvements in the platform and courses;- Correction of student tests, from more than 30 courses related to different design topics;- Improvement of processes and documentation, bringing positive impacts such as faster support, a better grading system, and higher chances to win disputes of payments;- Contribution to UX strategy and visual design;- Qualitative and quantitative analysis of customer insights, turning them into practical design solutions;- Sprint meetings with the design and development team, and brainstorming sessions across all teams;- Creation of course material illustrations;- Creation of templates and images for social media posts.

Belo Horizonte, Mg

UI for websites and UX for mobile apps.- Participation in Design Sprint workshops;- UX design solutions and visual design direction;- Management of an entire web design project, defining the visual direction and animations;- Direct communication with the developer to discuss projects and ensure their quality.

Belo Horizonte, Minas Gerais, Brasil