• Full cycle accounts payables • Cash Management• Monthly G/L account reconciliations• Tax return preparation and filing

• Assisting in management of accounting team and day‐to-‐day operations• Managing projects and policies• Maintain financial and accounting goals• Provide financial information and guidelines to others

• Compile Daily revenue report using LightSpeed and Micros reports. Email daily revenue report to designated recipients.• Audit Front Desk postings, miscellaneous charges, rebates and paid-­‐out charges. Ensure postings have been properly authorized and posted to correct revenue codes. Balance various concession and miscellaneous revenue charges. Balance banquet/catering postings and handle banquet check revisions.• Reconcile F&B postings in PMS against POS report. Record and revise F&B promo bills.• Complete and balance house ledger accounts.• Balance credit card settlements. Transmit credit card batches when balance is complete.• Rebate all write-­‐off accounts.• Issue and monitor cashier’s float for associate’ perform random float counts.

•Liaison with Front Office, Food & Beverage Outlets, Sales, Revenue Management and Accounting to ensure the proper balancing and control of Hotel revenue and system backup.•Ensure the day’s financial numbers are balanced and discrepancies are fixed and reported.•Balancing cash, deposits, and payments on daily bases. Audit for accuracy all room and tax charges, cashier’s reports, paid outs and guest/house accounts.•Seek opportunities for continuous improvements of operations as well as audit functions.

•To coach and develop skills of all front desk staff to the best of their potential. •Ensures to maximize RevPAR daily.•Ensures that staff is fully knowledgeable on all hotel facilities, daily functions, current hotel promotions as well as performing concierge duties.•Respond to guest comment and suggestions as well as effectively react to and resolve guest issues.•Assists hotel management as directed with development of specific reports and/or specific projects.

• Register arriving guests and assign guest rooms. Process guests’ departures, calculate charges and receive payments• Handling guest needs and special requests• Process reservations, cancelations and changes, enter reservations into central reservation system• Investigating rate discrepancies and reporting findings to department manager• Monitoring inventory, room types and categories • General concierge duties. Provide property tours when required• Answering switchboard, directing client calls to appropriate department/guest room

• Providing outstanding customer service and following the programs provided by the company• Receiving deliveries and stocking the store as required• Opening and closing the store• Completion of administrative duties including banking, daily and monthly paperwork• Operation of the POS cash register system• Interacting and supporting the rest of the team

• Conducting tours of the winery• Retail sales• Assisting with special events• Dinner service in formal settings• Representing the winery at offsite events

• Analyzed existing operation errors• Redesigned existing operation process followed by change implementation• Provided staff training based on improved operations module • Assisted with appointment scheduling to the president & sales department• Collected daily operation data and build up the final daily report• Prepared semimonthly reports in: sales, refunds, payroll etc.