· Build and manage the end-to-end project plan, and monitor/report progress. Effectively manage scope and dependencies. Identify risks and issues and proactively resolve/mitigate them. · Ensure that business outcomes are defined, approved, and delivered. Be responsible for benefits realisation, and ensure that benefits are delivered in the best way possible· Communicate regularly and effectively with project stakeholders· Hands on supporting data analytics tasks e.g. SQL querying and Visualisation using Tableau and Excel.· Support the programme manager in the overall successful delivery of the programme

· Was responsible for selling, closing deals, cold calling, servicing andexpanding the current customer base within an assigned territory.· Regularly travelled to regional clients, meet with area managers and gotfeedback on our products from them.· Dealt with unsatisfied clients, repaired trust, located resources for problemresolution and designed best-option solutions.

· Managed daily operations of sales department (took orders, controlled productionand delivery orders)· Interfaced daily with partners in delivering their orders.· Handled customer inquiries, complaints, billing questions and paymentextension/service requests.· Dealt with unsatisfied clients, repaired trust, located resources for problemresolution and designed best-option solutions.

· Was responsible for servicing and expanding the current customer base· Discussed specific requirements and expectations concerning the event withclients.· Developed, implemented and managed events.· Searched and negotiated suitable venues or locations as per the requirement andbudgetary constraints of client.· Managed all group rooms and banqueted processes and procedures· Engaged vendors and service providers to ensure timely event arrangements

· Developed, implemented and managed events.· Organised trade fairs, conferences, away days, product launches.· Managed all group rooms and banqueted processes and procedures.· Prepared delegate packs and promotional material.· Maintained a calendar of events for effective long term planning & management.· Supervised & coordinated the activities of personnel, subcontractors & vendors.