Sales/Marketing Support Manager
- Webinar Management: Conducted technical and non-technical webinars, gaining over 700 new followers in 5 months despite limited budget.- Customer Complaint Resolution: Handled customer complaints with empathy and calm professionalism.- Client Communication: Managed effective email responses and direct interactions with clients.- Conference Preparation: Led turnkey preparation for international conferences in London and Kobe, including communication, layout, and logistics.- Social Media Support: Contributed to social media content creation for the sales team.- Conference Participation: Actively represented the company at international conferences, seeking new clients and promoting the brand globally.