Marion - De Johnson Email & Phone Number

Process modifications; prepare information submitted by the mortgagor for HMPI (Obama) modifications. Inform mortgagor of denial or approval for the modification. Prepare information for traditional modification. Prepare and calculate correct escrow for modification. Prepare documents for Pre-sale (short sale). Determine from information submitted if.

Process modifications; prepare information submitted by the mortgagor for HMPI (Obama) modifications. Inform mortgagor of denial or approval for the modification. Prepare information for traditional modification. Prepare and calculate correct escrow for modification. Prepare documents for Pre-sale (short sale). Determine from information submitted if.

Default servicing for Small Business Lending CollectionsContacting customers that are 180 days past due.Setting up payment plans and focused on customer delight as well as accounts being brought currentRe-age accounts to a current status.Telephone contact with Small Business customers.Promoted four times with in six months. Promoted to charge off.

Partnered with servicers to allow borrowers to maintain homeownership while ensuring operational discipline and minimizing credit loss. Monitor clients' servicing requirements and understand any other servicing relationships.Provided direction to servicers to ensure effective loss mitigation practices are instituted. Provided training to Collection.

Responsible for maintaining, monitoring and entering pertinent data into a portfolio of bankruptcy case via computer throughout the bankruptcy until the case is dismissed or discharged.Track debtor's compliance with post-petition mortgage payment via Alltel payment tracking system, audit accounts via Alltel payment tracking system, and make necessary.

Made collection calls to delinquent borrowers, motivating them to immediately reinstate their account or make satisfactory payment arrangements for reinstatement.Documented CPI Director, with the borrower's reason for default, promise to pay, and changes to personal information such as their place of employment, salary, dependents and monthly obligations..

Communicate and negotiate alternatives to foreclosure based on defaulted mortgagor's financial ability to pay.Coordinate and facilitate initial loan workout efforts with the associated departments, foreclosure council, investors, and mortgage insurersRespond to escalated calls from borrowers requesting assistance. Thorough knowledge of FHA, HUD, Fannie.

Collections: Provide loan counseling to borrowers facing financial problems including referrals to local and state agencies and organizations (CCCS, HIJD, and local Charities). Analyzed borrower financials to select a repayment or reinstatement plan best suiting borrower ability to repay. Responsible for loss mitigation referrals (including refinance and.

Associates, Business Administration

Education record

Consumer Lending AIB Class

Business Administration