As the Office Administrator, I am dedicated to providing an exceptional customer experience from the first point of contact through post-service follow-up. My responsibilities extend to overseeing the service department, managing service arrangements, and efficiently handling product sourcing and ordering. Collaborating on administrative tasks, I ensure seamless product procurement, inventory management, and delivery coordination, utilizing LightSpeed for meticulous customer tracking… Show more As the Office Administrator, I am dedicated to providing an exceptional customer experience from the first point of contact through post-service follow-up. My responsibilities extend to overseeing the service department, managing service arrangements, and efficiently handling product sourcing and ordering. Collaborating on administrative tasks, I ensure seamless product procurement, inventory management, and delivery coordination, utilizing LightSpeed for meticulous customer tracking. Furthermore, I take charge of the design, implementation, and coordination of our annual marketing strategic plan, contributing to the elevation of our market positioning and brand identity. As the lead designer, I utilize CanvaPro to create captivating marketing materials, including brochures, signage, postcards, stickers, and online media content. In addition, I play a pivotal role in the production and management of customer email marketing through MailChimp, achieving an impressive 35-40% open rate. Through these multifaceted responsibilities, I am committed to enhancing our customer relationships, optimizing operational efficiency, and strategically positioning our brand in the market. Show less

In my role as a Learning Advisor/Marketing Coordinator, I led the critical customer order renewal process, adeptly preparing license agreements and managing a comprehensive product database. As the primary point person for maintaining all producer license agreements, territorial contracts, and copyright information for an extensive library of over 30,000 DVD/Digital Files, I ensured accuracy and compliance. Directing the coordination of customer-facing events, including national and provincial… Show more In my role as a Learning Advisor/Marketing Coordinator, I led the critical customer order renewal process, adeptly preparing license agreements and managing a comprehensive product database. As the primary point person for maintaining all producer license agreements, territorial contracts, and copyright information for an extensive library of over 30,000 DVD/Digital Files, I ensured accuracy and compliance. Directing the coordination of customer-facing events, including national and provincial trade show booths, industry product information sessions, and workshops, I engaged key decision-makers in the ed-tech/educational content market. My commitment to relationship-building extended to cultivating connections with media librarians, content evaluators, and teachers across Canada and the USA. As the key lead for the development and execution of national and provincial marketing campaigns, I successfully reached over 20,000 K-12 customers through print and digital strategies. Collaborating seamlessly with graphic design and sales teams, I contributed to the creation of a vibrant bi-annual catalog, showcasing new and existing products and coordinating print mail campaigns to an extensive network. Additionally, my role involved front-line customer service using SalesForce to track leads and inquiries, ensuring a seamless experience for our K-12 and Post-Secondary clientele. Show less

Boutique floral and event design and coordination company located in Bradford, Ontario Canada. Serving York Region, GTA and beyond. Reverie Row Florals & Events can do as little, or as much as you like, no matter what the scale of your wedding may be. Our services are fully customizable. From consultations to help you envision your special day to a full service planning, to custom floral services, we can create a package that takes care of it all. Reverie Row Florals and Events is owned by… Show more Boutique floral and event design and coordination company located in Bradford, Ontario Canada. Serving York Region, GTA and beyond. Reverie Row Florals & Events can do as little, or as much as you like, no matter what the scale of your wedding may be. Our services are fully customizable. From consultations to help you envision your special day to a full service planning, to custom floral services, we can create a package that takes care of it all. Reverie Row Florals and Events is owned by Marijke Daye. Marijke has been in the floral and event industry for approximately 15 years and is a WPIC Certified Wedding Planner. Show less

As the Key Coordinator in the annual 3-day national conference hosted by Moses Znaimer, I took charge of the research, planning, and coordination of this multi-level event. My responsibilities extended to the meticulous coordination of speaker travel arrangements for 50 speakers, attendee registration for 500 participants, and the management of sponsorship packages. Overseeing event logistics, vendor relationships, and the coordination of a dedicated volunteer team, I ensured the seamless… Show more As the Key Coordinator in the annual 3-day national conference hosted by Moses Znaimer, I took charge of the research, planning, and coordination of this multi-level event. My responsibilities extended to the meticulous coordination of speaker travel arrangements for 50 speakers, attendee registration for 500 participants, and the management of sponsorship packages. Overseeing event logistics, vendor relationships, and the coordination of a dedicated volunteer team, I ensured the seamless execution of the conference. Additionally, I played a crucial role in administrative tasks, including payment processing, invoice management, attendee database upkeep, and contributed to marketing, promotion efforts, and vendor relations. This role allowed me to thrive in a dynamic environment, showcasing my organizational prowess and attention to detail. Show less