As a Sr. Visual Designer at Amazon Ads, I specialize in the creation of Brand Stores within the Amazon website. My passion for this product lies in creating captivating and impactful visual and user experiences that allows customers to have a real engagement and understanding of the products each advertiser showcase inside their Store. In my current role, I help emerging brands to communicate their product benefits and enhance user experiences, so they can present their brand and products with a high end visual identity. In addition, I have collaborated with high-profile clients such as Lego, Gillette, P&G and others in the development of their own Store.Collaboration is a key part of my role, therefore, I am involved with a multidisciplinary team to understand deeply the target audience and the advertisers’ needs. I work with UX Designers, Account Managers, Creative Content Managers and copywriters.

In my experience as production designer I worked closely with campaign managers in the development of digital advertising for major brands such P&G, Hanes, Sketchers, Saucony, Prime Video advertisers and others. Throughout my time in Design Scaled Services I have successfully managed large-scale productions, overseeing all aspects of design from initial concept development to final execution.In addition of the production design responsibilities, I acquired additional tasks such as training and development. I have a proven track record of designing and delivering comprehensive training programs that enhance the skills and knowledge of individuals and teams. I believe in continuous improvement and empowering others to reach their full potential through targeted learning initiatives. Also, I was able to implement efficient processes and adopting innovative technologies, I have successfully improved productivity and reduced costs.

In my role as a Back Office Lead, I took charge of addressing intricate and challenging issues faced by customers. With a deep understanding of Audible’s products and services, I handled complex inquiries, troubleshooted technical problems, and resolve escalated customer concerns. My goal was to provide timely and satisfactory resolutions that exceed customer expectations, fostering trust and loyalty.Additionally, as an Internal Communications Designer, I specialize in developing effective communication strategies and materials to enhance collaboration and efficiency within the organization. From designing internal newsletters and presentations to managing internal platforms, I strive to facilitate seamless information flow and promote a cohesive work environment.

As a freelance fashion designer dedicated to creating innovative and captivating designs that bring visions to life for individual clients and my own brand. During the time that I was dedicated to fashion I delivered exceptional and unique garments and accessories.Within these 2 years of experience in the industry, I have honed my skills in sketching, pattern-making, and garment construction, allowing me to transform ideas into tangible and wearable pieces.

Audible Tech Support and Trainer