Mari Juk Email & Phone Number

Tallinn, EE

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Managed all aspects of Classic Moving, overseeing marketing, sales, growth, customer service optimization, operations, shipping, finance, and quality control countrywide.
• Implemented strategic initiatives to drive revenue growth and improve operational efficiency.
• Led cross-functional teams to ensure seamless operations and exceptional customer service.

Tallinn, Harjumaa, Estonia

• Spearheaded the organization of GreenEST Summit, the premier green innovation event in Europe, bringing together industry experts, cleantech companies, and investors to drive the green revolution.
• Developed strategic partnerships with key stakeholders in the public and private sectors to enhance the impact of the summit.
• Implemented innovative marketing strategies to increase attendance and engagement at the event, resulting in a 20% growth in participation year over year.

• Designed global sales strategy and developed growth strategies with the executive team for the first SaaS-enabled Marketplace for the Global Mobility industry.
• Researched and developed new accounts through relentless prospecting, managing a pipeline to identify customer needs and provide solutions.
• Collaborated closely with suppliers, partners, finance/accounting, product teams, and marketing to drive revenue growth.

• Managed contracts and relations with customers, partners, and stakeholders, ensuring Service Level Agreements (SLAs) were met.
• Implemented a "Lean Startup" approach for continuous experimentation and process improvement.
• Utilized customer research and data to provide strategic leadership for brand positioning and architecture.
• Oversaw the development of new products, marketing strategies, branding initiatives, and strategic partnerships.

Toronto, Ontario, Canada

• Developed and executed consumer and corporate sales strategy to meet targets in alignment with Pickford’s overall strategy.
• Established and nurtured relationships with corporate clients through prospecting activities and networking events.
• Booked reciprocal business from international agents and promoted Pickfords Canada services to potential business partners worldwide.

London, United Kingdom

• Negotiated pricing and SLAs for various service lines, achieving cost reductions of up to 40%.
• Conducted supplier risk assessments and facilitated training for new suppliers.
• Represented the company at trade fairs and customer meetings, showcasing expertise in supplier services.

London, United Kingdom

• Managed relationships with existing and new accounts, leading negotiations, sales, pricing, and billing.
• Strengthened focus on customer feedback to deliver best-in-class customer experience.
• Conducted market research on competitive landscape and industry trends.

Wembley

• Managed international corporate inquiries via telephone, email, and internet, coordinating appointments and move dates.
• Obtained authorization for additional changes from Corporate Clients, ensuring smooth transitions.
• Produced detailed management information for specific Corporate Accounts, enhancing client satisfaction.
• Collaborated with external partners to organize door-to-door full-service household goods moves efficiently.

London, United Kingdom

• Managed a team of 20 staff in baggage services, overseeing sales, marketing, and administration.
• Developed new services, negotiated rates with suppliers, and met revenue targets.
• Implemented procedures to enhance customer satisfaction and team efficiency.

Wembley, London

London, United Kingdom

Cork, County Cork, Ireland