Marika Loria work email
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Marika Loria personal email
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Accomplished Marketing, Sales and Customer Service executive with 20 years of experience in operations of telecommunication industry. Having valuable combination of strategic vision, technical experience and leadership ability. Promoted several times within 20 years due to the ability to quickly assess customer service operations, implement the proper balance of people, processes and technologies to improve employee productivity and achieve high customer satisfaction level.
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Commercial DirectorAxis TowersTbilisi, Georgia -
Commercial DirectorAxis Towers Sep 2021 - PresentTbilisi, Georgia -
Marketing&Pr DirectorAxis Development Jan 2017 - Aug 2021Tbilisi, Georgia -
Marketing DirectorGeocell Feb 2008 - 2017Fields of Concentration:• Marketing Communication (B2C/B2B)• Telemarketing• Product Marketing including Mobile Data and other VAS, Roaming, Tariffs and Product Offering• Segmentation• Research & Analytics• Loyalty Club Management• Event ManagementAchievements and Implemented Projects:• Geocell’s Market Leadership• Geocell’s Rebranding• Geocell’s Revenue Leadership• MNP (Mobile Number Portability) launch strategy• Data mining tool implementation• Implementation of Nordic/Baltic retail shop concept in Georgia (first within Eurasia market)• Brand Repositioning (Geocell for Mobile Generation)• GEOLAB, Geocell HUB – innovation laboratory launch• #Movla – CSR project implementation -
Customer Relations DirectorGeocell - ჯეოსელი 2003 - 2008Fields of Concentration:• Corporate Customer Service• Dealer&Distribution Support• Data Administration• Recruiting/Training• Service Quality Monitoring• Fraud Management• Project Management• Flagship/Front Office operation• Call CenterAchievements and Implemented Projects:• Reorganization of Customer Relations Division by adding new functions of Customers Complaint Handling, Relations with Law Enforcement Bodies, Telemarketing and Others• 24/7 European Standard Call center Creation based on Avaya System• Service Quality Development Department Creation based on NICE Recording System• Hobim - Electronic Archive System Development• First in Georgia QMATIC – Queue Management System deployment in Geocell Sales Offices
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Customer Relations CoordinatorGeocell - ჯეოსელი 2001 - 2003
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Sales Offices' SupervisorGeocell - ჯეოსელი 1998 - 2001
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Sales OperatorGeocell - ჯეოსელი 1997 - 1998
Marika Loria Skills
Marika Loria Education Details
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Esm, Tbilisi, GeorgiaMaster Of Business Administration (M.B.A.) -
Tbilisi State UniversityBiology (Genetic)
Frequently Asked Questions about Marika Loria
What company does Marika Loria work for?
Marika Loria works for Axis Towers
What is Marika Loria's role at the current company?
Marika Loria's current role is Commercial Director.
What is Marika Loria's email address?
Marika Loria's email address is ml****@****cell.ge
What is Marika Loria's direct phone number?
Marika Loria's direct phone number is +995 577 4*****
What schools did Marika Loria attend?
Marika Loria attended Esm, Tbilisi, Georgia, Tbilisi State University.
What are some of Marika Loria's interests?
Marika Loria has interest in Social Services, Education, Environment, Science And Technology, Human Rights, Health.
What skills is Marika Loria known for?
Marika Loria has skills like Marketing Management, Telecommunications, Business Planning, Business Strategy, Team Leadership, Product Management, Marketing Strategy, Mobile Devices, Vas, Gsm, Team Management, Management.
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