Marika Stolt Email & Phone Number

Stockholm, SE

Stockholm, Sweden

The Key Responsibilities:* Develop training proposals and plans to enhance awareness within the organization of digital solutions and web applications.* Conduct training sessions with sales and customer service within the Nordic organization. * Conduct training sessions with key customers together with project management and IT professional services.*.

Solna

• Managed a professional consultant team of IT integratons and digital services for customer communication and omnichannel solutions.
• Had staff response for a group of 8-10 people in two office locations.
• Was part of the management team Integration, Digital Services to lead and control change work within the integration area in Sweden.
• Was responsible for resource planning, allocation and competence mapping to ensure delivery of optimal and efficient IT integrations based on… Show more
• Was responsible for resource planning, allocation and competence mapping to ensure delivery of optimal and efficient IT integrations based on customer needs.
• Was responsible for a professional and efficient documentation of the integrated customer solutions.

Solna

• Report to Head of Business and Product development.
• Assist sales in the presales process for products and services (customer communication solutions including data integration, communication platforms and tools for multichannel customer communication).
• Monitor CRM and close cooperation with sales and customers to find new business opportunities.
• Perform customer needs analysis, define solutions and report customer requests to product development.
• Keep trainings… Show more
• Keep trainings, presentations and workshops both internally and externally.

Solna

I had an active role in presales for (division) Data Management’s services in the Nordic countries and UK. I demonstrated platforms and tools (for customer communication handling and eArchive services). I kept trainings on products and new solutions for different departments within the company, but also externally for customers and partners. My focus area.

Solna

I managed projects and activities with focus on business development within the area of customer implementation projects (project management and IT integration) in five countries (SE, FI, NO, DK, UK). I held workshops and meeting forums with management, customer service department and IT integration department to understand current situation in order to.

Uppsala And Solna

Project management within the area of customer implementation projects for card distribution and marketing communication (B2C). I managed, developed and supported customer solutions. Except the contact with customers on daily basis, I cooperated with internal departments such as IT integration, production, purchase and marketing - and with suppliers.As.

Stockholm And Solna

I worked at a European service office and coordinated the daily operations of Best Western Hotels’ loyalty programme in 17 countries. I worked with local marketing and customer service departments throughout Europe. My responsibilities were to define requirements for database application (customer loyalty club), control the distribution process of.

Stockholm

I worked at a European service office and coordinated the daily operations of Best Western Hotels’ loyalty programme in 17 countries. I worked with local marketing and customer service departments throughout Europe. My responsibilities were to define requirements for database application (customer loyalty club), control the distribution process of.