- Counted stock, placed orders, and controlled budget, costs of labour, wastage and implemented any changes to forecasted sales if needed.- Recruited, hired, and trained staff members, creating, and implementing training and progress checklists. - Conducted quarterly staff reviews, looked over set goals and performance. - Proactively promoted and exceed agreed KPI’s and help cascade them down through the team.- Supported marketing activities such as promotional events and discount schemes.

· Supported the team with perfecting any given jobs.· Maintained the Food Safety and Hygiene Standards.· Strengthened food presentation by refining a new understanding of attention to detail.

- Produced reports providing in-depth analysis of current market, share distributions and projected market share acquisition for potential customers.- Analysed data with Google Analytics and internal data and reports to develop better strategy and service. - Daily trading and maintain GP margins according to targets. - Managed marketing strategies such as affiliate management & recruitment, new customer acquisition strategy and investment ventures at the lowest possible cost; planning and executing marketing campaigns across all the channels including SM, CRM, PPC and SEO which include creating, building, and optimising PPC and SEO strategies. - I had designed and developed site with constant improvements through analysing each marketing channel’s performance, creating segmented newsletters, SEO and PPC optimisations together with managing the content of social media accounts.

· Developed leadership skills by supporting the team and learning about the business.· Responsible for daily orders, contacting suppliers, and checking on the stock.· Managed the daily preparation, service, and staff performance.

· Improved my team group skills alongside independence according to the tasks.· Gained knowledge about kitchen work and the importance of following everyday duties.· Acknowledged the essence of communication and respect toward leadership.

· Created a social media marketing campaign to promote menu change, reaching in total 1742 followers on SM platforms.· Prepared a total of 12 PowerPoint presentations.· Organized and managed 2 special tasting events (Food & Wine) which increased sales by 12% in the next 4 weeks.· Took part of the content and strategy plan for next year.