Marika Carter Email & Phone Number

Round Rock, Texas, United States

Valencia, Ca

Leader of a comprehensive team of marketing professionals with the directive of building long-term relationships with Scorpion's Home Services clients while helping them achieve all business goals through strategic and effective online marketing campaigns.Formulate, direct and coordinate marketing activities and policies to team of marketing professionals and advertising managers to promote Scorpion advertising and platform products and services to Home Services clients. Identify, develop, and evaluate marketing strategies, based on knowledge of client's business goals, market characteristics, seasonality, and cost of different marketing channels.Direct the hiring, training, and performance evaluations of marketing managers, SEO managers, advertising managers, content writers, as well as oversee their daily activities to ensure campaign results.Advise family-owned and operated home services businesses on local, national, or seasonal factors affecting the expectations and results of individual products or services.Assist Marketing Managers with client escalations and upset conditions to ensure a positive client experience and client retention.

Southern California

Diebold Service Organization, Southwest Region Woodland Hills, California Primary Interface for Client Relationship Management for 25 Financial Regional Institutions in California.Having final responsibility for contract renewals including pricing negotiation, deal approval, and any client interactions in the field regarding the renewal in assigned territory exceeding a total of 7 million dollars in contract base.Customer service relationships with quarterly face-to-face meetings to ensure a high level of customer satisfaction for service delivery, retention, and contract profitability.Have a clear understanding client’s needs, goals and objectives and develop penetration plans thereafter.Being a strategic, proactive account manager, including the development of one-, three- and five-year strategies within key accounts.Expand the portfolio of Diebold solutions and consulting services within existing accountsOperationalizing annual plans with the assistance of solutions engineers, product specialist, sales management and other functional leads as appropriate. Lead the pursuit of net new business opportunities by discovering and establishing strong relationships with new clients and financial and commercial markets: identifying and developing long-term, integrated, self-service operations and maintenance contractsManage the opportunity pipeline in Salesforce.com from beginning to end of cycle, forecast, and log daily account activities.

Western United States

Acted like a liason between service, sales, and corporate to enhance communication of Diebold maintenance services as well as increase service sales in the Western Area.Develop new and maintaining existing service contracts on commercial security and self service equipment throughout a multi-state areaIdentify service and maintenance contract potential on larger accounts (in excess of $500k), as well as develop service strategies for competitive zero based service accounts.Identify and prioritize all service sales potential. Work with existing sales reps to develop strategies to capture additional service and maintenance contracts. Develop customer presentations and proposals that ensure professionalism and results. Ensure continued business growth by utilizing sound and profitable practices.

Provide analytical support to Senior Management of Global SST Product Marketing & Management as well as corporate personnel responsible for sales operations.Effectively managing existing products, industry analysis and alliance building, developing business cases, recommendations and requirements.Communicate and interact cross-functionally to provide support and obtain information related to product profitability and sales forecast.Develop processes and reports in an effort to provide specified international sales channels with SST product sales support required for the efficient and profitable sales of SST products and systems, to help the International Sales organizations achieve their objectives for orders, revenue, and profits.Manage and supervise the Request for Price Quote (RPQ) process issued whenever a standard product offering will not satisfy a customer demand or meet country specific requirements, such as regulatory or network specific issues.

Provide sales organization support for domestic and international executive briefing programs to the Global Solutions Center.Develop specific account related strategies for all products and services and take the principal role for implementing the planned agenda during the visit.Create presentations and customized demonstrations for specific briefing needs for both internal and external vendors, analysts, and customers.Effectively manage and appropriately judge the application of internal corporate resources (executives, managers, analysts, and associates) required to achieve the objectives of the briefing.Assist with marketing and sales support for all sales and marketing associates and participate in new programs, product launches and initiatives developed by the marketing and sales support group.

Mba, Business

Bachelor Of Liberal Arts, Sociology W Minor In Psychology

Activities and Societies: Student Government, International Student Union, Resident Advisor, Founder of Walsh University Chorale