Marika L. Email & Phone Number

Toronto, Ontario, Canada

Accountable for providing support and guidance to the Intake Coordinators ensuring compliance with department processes and legislative requirements related to receiving, processing and triaging complaints/reports regarding RECEs and those unlawfully practicing as RECEs. Responsible for identifying and assessing risk to ensure high risk cases are triaged and appropriate cases are identified for potential resolution or closure, as well as managing the collection, monitoring and analysis of… Show more Accountable for providing support and guidance to the Intake Coordinators ensuring compliance with department processes and legislative requirements related to receiving, processing and triaging complaints/reports regarding RECEs and those unlawfully practicing as RECEs. Responsible for identifying and assessing risk to ensure high risk cases are triaged and appropriate cases are identified for potential resolution or closure, as well as managing the collection, monitoring and analysis of department data. Show less

Toronto, Ontario, Canada

Completed professional, accurate, thorough and timely investigations. Managed a high caseload while collecting and analyzing information. Used professional judgement, confidentiality and neutrality while having flexibility to interpret situational nuances. Employed understanding of legal and administrative law principles such as procedural fairness, confidentiality, privacy, human rights and evidence law.

Toronto, Ontario, Canada

Reviewed, processed, and triaged incoming information and competing priorities related to members’ conduct and persons engaging in unauthorized practice. Identified risks and situations requiring attention for the Manager to consider interim actions. Provided objective and detailed information regarding the College’s process as well as options if falls beyond jurisdiction. Followed up with various internal and external parties and stakeholders to obtain information. Performed case management… Show more Reviewed, processed, and triaged incoming information and competing priorities related to members’ conduct and persons engaging in unauthorized practice. Identified risks and situations requiring attention for the Manager to consider interim actions. Provided objective and detailed information regarding the College’s process as well as options if falls beyond jurisdiction. Followed up with various internal and external parties and stakeholders to obtain information. Performed case management activities and reports on trends and emerging issues. Show less

Toronto, Ontario, Canada

Attentively answered inquiries from internal and external stakeholders. Provided accurate and concise information on all registration processes. Received, organized, and reviewed submitted documentation to ensure accuracy and completeness. Collaborated with intradepartmental and cross-departmental teams to identify and resolve gaps in service provision

Implemented programs and coordinated with local resources to support clients, families and diverse groups. Tracked educational growth over 3 months to ensure a minimum of 80% of individual goals was met. Managed, supervised and trained students to ensure attention to detail, effective therapy techniques and adherence to company policy.

Toronto

Waterloo, Ontario

Research Specialist Psychology & Biology

Activities and Societies: Wilfrid Laurier Career Centre Ambassador, Wilfrid Laurier Psychology Society, Wilfrid Laurier University Note.

Communicative Disorders Assistant