At Joulupuu ry, I work on branding, marketing, and supporting our local organizers to help make our charity projects successful:Branding and Design: Created the Joulupuu ry logo and manage the organization’s visual identity. Design marketing materials for our partners and events.Local Organizer Support: Help local organizers so they can do their work as effectively as possible.Training: Train local organizers in communication and marketing.Event Materials: Designed screen materials for "Joulupuu esittää" events at Forum Shopping Center (2021–2023) and Seinäjoki Ideapark (2024).Website Management: Update and maintain our website.Leadership: Supervised one young person in the "Opi ja työllisty" project, where we hired and trained youth from challenging backgrounds using donated funds.Partnerships: Work on finding new partners and collaborations.Board Membership: Serve as a member of the board, helping with decision-making and planning.This role combines creative work, organizing, and supporting others to further Joulupuu ry’s mission.

As a versatile creative professional, I manage a wide array of design, illustration, and business operations through my personal brand, Visual Meri:Illustration and Design: Created custom illustrations for both corporate and private clients. Provided graphic design services including logos, icons, business cards, corporate identities, and branding materials.Custom Orders: Delivered tailored design solutions based on client-specific needs and preferences.E-commerce Management: Operated an online store, including designing and selling products such as cards, posters, stickers, and keychains.Social Media and Branding: Developed brand content for social media platforms, ensuring consistent and engaging communication.Content Creation: Produced blog articles and other written content to complement design services.Corporate Product Design: Designed and produced customized products for businesses, such as promotional items and branded materials.Consulting Services: Advised businesses on branding, design, and marketing strategies.Tools & Platforms: InDesign, Photoshop, Illustrator, Procreate, Lightroom, WordPress, MyCashFlow, Shopify, Google Ads, Facebook Ads, TikTok Ads, Instagram Ads, Microsoft Office.Work Environment: Experienced with both PC and MAC systems.This role has allowed me to combine artistic creativity with business acumen, delivering comprehensive solutions to meet diverse client needs.

In this role, I handled a variety of tasks related to customer service, order processing, and print production:Customer Service: Assisted clients with inquiries and ensured timely delivery of services.Billing and Administration: Managed invoicing and maintained familiarity with the practices, equipment, and clients across multiple locations.Procurement: Ordered office and paper supplies to ensure seamless operations.Order Management: Received, processed, and delivered customer orders efficiently.Large-Format Printing: Operated large-format printing equipment and managed related production processes.Copying, Scanning, and Post-Processing: Performed various copying and scanning tasks, as well as post-processing activities such as binding and finishing.Office Support: Managed mailing tasks and provided general office support.This position allowed me to develop skills in customer relations, operational coordination, and print production, ensuring high-quality service and client satisfaction.

In this role, I was responsible for managing and supporting various aspects of project coordination and administrative tasks, ensuring efficient operations and successful project outcomes:Project Management and Reporting: Oversaw project progress, maintained financial reports, and handled final financial settlements. Ensured invoicing was up to date and accurate.Invoice Processing: Verified and categorized purchase invoices, ensuring alignment with project budgets and timelines.Securities and Permits: Managed the acquisition of construction and warranty securities, ordered Valttikortti worksite access cards, and handled parking permits through EasyPark.Procurement: Ordered workwear and other necessary supplies for project teams.Meeting Documentation: Drafted and archived meeting minutes to support team communication and project documentation.Customer Relations: Recorded and sent out project quotations and distributed customer satisfaction surveys to gather feedback.Software Training: Conducted Adobe InDesign training for team members and created detailed user guides to enhance software adoption.IT Support and Assistance: Provided occasional IT support and assisted supervisors with various administrative and operational tasks.Tools & Software Used: Salesforce, Tilaajavastuu, Visma L7, Adobe InDesign, and Microsoft Office.This role allowed me to develop a diverse skill set in project coordination, financial administration, and team support, while contributing to the successful execution of construction and service projects.

In this role, I managed a variety of customer service, administrative, and technical tasks to support the operations of the service department:Customer Service: Handled customer inquiries via email and phone, scheduling service appointments with clients.Invoicing and Data Management: Managed sales invoicing, maintained pricing lists, and updated billing addresses.Order Management: Opened service orders in the system, coordinated work orders, and handled reporting.Internal Directory Maintenance: Regularly updated the company's internal contact directory.Training and Documentation: Conducted training sessions on Adobe InDesign and created user guides for the team.IT Support: Assisted with occasional IT support tasks.Team Assistance: Supported supervisors and managers with various administrative tasks.Tools & Software Used: Visma L7, Microsoft Office, Adobe InDesignThis position allowed me to enhance my skills in customer service, process coordination, and software training, while also contributing to the smooth operation of the company's service processes.

At this position, I was responsible for a wide range of creative and administrative tasks that supported the company's marketing and branding efforts:Graphic Design: Designed and produced various printed materials, including business cards, flyers, competition coupons, magazine ads, window decals, and car graphics. Ensured all designs aligned with the company's brand identity.Event Management: Organized events, including coordinating design and production of promotional materials. A notable project was the 2013 charity event "Edes yhtenä päivänä maailman tärkein" at Lempäälä FunPark.Social Media Management: Maintained and updated the company's Instagram and Facebook accounts to enhance engagement and visibility.Representation: Represented the company at real estate industry fairs, showcasing its services and fostering client relationships.Advertising: Planned and created effective magazine advertisements.Administrative Support: Provided assistance with various office tasks to ensure smooth daily operations.Tools & Software Used: Adobe InDesign, Illustrator, Photoshop, and Microsoft Office Suite.This role allowed me to develop a versatile skill set in graphic design, marketing, and event coordination while contributing to the company's brand presence and customer engagement.