Artist & Illustrator, specialising in both hyperrealistic animal art and fine detailed 'zenart' in coloured pencil and pigment ink. Open for commissioned work, please see www.theetchingscollection.com

Boongalla Group Pty Ltd is one of Victoria’s largest privately-owned Restoration, HVAC hygiene and Building companies.This role is responsible for the development and delivery of all internal policies and procedures, auditing and continuous improvement activities, encompassing operational strategy across the business. It is responsible for managing the ISO Certified Integrated Management System (IMS) ensuring compliance with international industry standards. It also leads the HR practices across the company, from recruitment and contractual agreements, through to performance management and coaching.

The Social Deck helps organisations to reach and engage people in actions that have a positive impact on society and the environment.We are a B-corp certified for-purpose business specialising in strategic communications, stakeholder and community engagement, digital strategy, social marketing campaigns and evaluation. We provide consultancy services to government agencies, businesses, social enterprises and not-for-profits to help them achieve change.

We understand the benefits a diverse workforce can bring to your business and we offer a range of services that help you embrace a whole range of candidate groups who can give you the competitive advantage you need.We are driven to build an inclusive community, diversity in action, a real purpose.We can help you to- Develop hiring strategies to attract mature age, youth, indigenous, people with a disability & long term unemployed.- Implement strategies around flexible working arrangements.- Create retention strategies and succession planning for specific diversity groups.- Introduce Government funding initiatives relating to specific cohorts such as youth, Indigenous etc.This role provides administrational support to the Diversity & Inclusion team. • Administration Support Updating client records across bulk pre-training programs to track individual progress within their respective recruitment journeys• Data Analysis Analyzing data and creating reports to be distributed to staff and management on performance to introduced KPI program• Process Improvement Developed clear gap analysis for operational and governance processes and created and implemented logical mitigation strategies to improve operations across our team.

This role leads the business relationship in the development of new software solution for the calculation and payment of Sales & Service Incentives (S&SI). It focuses on driving synergies and efficiencies in incentive and reward scheme designs across the broader S&SI team to ensure a consistent employee experience through the consolidated tool set, and ensure adherence to Telstra's incentive principles. Accountabilities include:• Work with the S&S business partner on plan design, implementation and build in the corporate incentive systems• Analyse current business processes surrounding incentive payments and identify and scope areas for improvement in future state of systemization• Analysis of incentive plan performance & effectiveness, providing recommendations for optimisation and improvement, & collaboration and synergy across the wider S&SI team.• Model and analyse incentive plans for impacts to business outcomes and budgets• Monitor adherence of reward and recognition and incentive programs to Telstra’s incentive and R&R principles.• Support business units in planning their development processes to align to the design governance framework for incentives programs.• Provide data analysis and generate reporting on incentive and R&R spend for senior management.• Work closely with Governance Lead to ensure compliance to Telstra's governance obligations throughout systemization

This role involves calculating and coordinating incentive payments to internal shop staff & sales managers, and external partners on monthly and quarterly basis, as required, and to provide analysis on the effectiveness of our incentive programs and how they engage and motivate our retail staff. • Problem Solving - Manage queries and questions from staff via inbox.• Proj Mangement - Team rep on multiple improvement projects to ensure needs and requirements were delivered within timeframes, and with quality• Comms & Presentation - Rebranded and delivered to Retail staff, to strengthen communication lines back into the business regarding Incentives and Remuneration queries. Presentation of solution options to senior leaders for review and approval. Demonstrated confidence in influencing impacted work teams and leadership to deliver on projects and workload. • Process Improvement - Developed clear gap analysis for operational processes and created and implemented logical mitigation strategies to improve processes across our scope• Governance - Responsible for the creation and maintenance of the team's process documents, and deploying and enforcing processes to support our team's governance requirements. • Data Analysis - Responsible for analyzing data and creating reports to be distributed to staff and mangmnt • Risk Analysis - Conduct analysis on risks to payments and/or incentive plans to assist SLT with decisions that may impact our payments and processes.• Time Management - Demonstrated a high level of organisational skills to ensure all outcomes are met on time, and with quality.

This role involves resource planning for outbound channels, and supporting and leading projects to improve operational and sales strategies, drawing on multiple different skill sets.• Responsible for preparing and maintaining yearly Operational Business Plans• Responsible for forecasting future workload and matching resourcing & skills to cover that workload across the nation’s Outbound channels• Proj Mangmt -team rep on multiple projects to ensure needs and requirements were delivered within timeframes, and with quality• System Dev Projects -experience with multiple system developments, incl. developing User Stories, Test Cases & coordinating business requirements for sign off• Leadership Skills Managing and mentoring junior team members, maintaining teamwork & professional development, offering advice & support when needed• Effectively maintaining relationships with staff & mangmnt & providing outstanding service to stakeholders, incl promptly & effectively dealing with enq, issues & complaints • Developed and delivered multiple training packs for customer facing consultants. Presented strategic development projects to senior leadership and external stakeholders• Overseeing multiple tasks and projects; issuing & authorising tasks; coordinating resources to deliver quality results in tight timeframes• Process Improvement Developed clear gap analysis for sales and operational processes and created and implemented logical mitigation strategies to improve processes across our business unit. • Responsible for analyzing data and creating reports to be distributed to staff and mangmnt • Problem Solving• Risk Analysis Achievements:• Received Executive Director Team Contribution Award Q1 09/10• Represented Business Unit in audit of Record Keeping conducted by ACMA October, 2009. Worked within a project team to produce and co-ordinate approved use of record keeping solution meeting compliance requirements stipulated by government audit.

• Identify and reduce impacts to centre operational measures• Coordinate centre events throughout the year such as Christmas functions, Quarterly Awards Ceremonies and ad-hoc Team Focus Groups (to improve sales strategies) • Management of all centre staff timesheets• PC Lease maintenance• Health and Safety Lead for the centreAchievements:• Numerous Monthly Support Person for Contact Centre• SCL Award for Quarter 4 2006/07 for consistently meeting and exceeding expectations• Participated in Centre Operations Lead & Sales Development Lead Succession Plan• Participated in HS&E Audit - preparing the centre, staff, and reports for evaluation. Received AAB Rating.• Contributed to other support roles in the centre by creating and maintaining centre trends on attendance – outcome was centre targets were meet and exceeded