Marike Heyneke

Marike Heyneke Email and Phone Number

A skilled IT business owner specializing in digitization, change management and technology. @ Pareto
Marike Heyneke's Location
Western Cape, South Africa, South Africa
Marike Heyneke's Contact Details

Marike Heyneke work email

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About Marike Heyneke

A skilled Business Owner specializing in change management, digitization and Information Technology systems. Having identified the need for companies to move away from talent-a-service, outsourced IT services, and technology driven business processes, I assist SME companies to implement change management using a bottom-up approach where technology enables people, instead of technology being an operational dependency. With 18 years experience in the IT and Project Management disciplines for various industries, I have learned how business processes best drive business' success, to ultimately increase ROI.I take on an advisory and consultative approach with my clients, which enables them to confidently make decisions and avoid dependencies on individuals, systems, or administrative burdens due to insufficiently designed business processes and policies.

Marike Heyneke's Current Company Details
Pareto

Pareto

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A skilled IT business owner specializing in digitization, change management and technology.
Marike Heyneke Work Experience Details
  • Pareto
    Managing Partner
    Pareto Jan 2021 - Present
    South Africa
    Professional Project and Program Management Consultant, servicing SME's and Global companies alike in managing their ERP and Digitalization requirements.
  • Coca-Cola Beverages Africa
    Project Management Specialist
    Coca-Cola Beverages Africa Dec 2021 - Dec 2022
    Cape Town, Western Cape, South Africa
    • Manage Digitilization projects for Coca-Cola (CCBA) across the African Continent• Manage Marketplace and Strategic development projects across the African Continent• Manage integration between Business and Marketplace requirements into the Technological and• Developing and Implementing the Digital Footprint of the Architectural landscape of CCBA. TECHNOLOGIES IMPLEMENTED:• HR management technologies integrating into SAP, MS D365, Salesforce• Various (Macmobile, Adobe, Analytics, Custom) applications integrating into SAP, MS D365• Custom Development Integration and Data Migration Projects PROJECT GOVERNANCE:• All projects and programs following the CCBA methodology based on MS SureStep
  • Dimension Data
    Programme And Portfolio Consultant - Net1, Britehouse, Nedbank, Cisco, Sis Global
    Dimension Data May 2015 - May 2019
    Competent Areas Includes (but not limited to) –• Generate new business opportunities.• Contract Management including pre-sales, implementation, SLA, and recurring business.• Strategic development of clients’ PMO portfolios.• Strategic and advisory role in clients’ software requirements.• Responsible for communication between all parties on the project team and clients’ sites.• Interact with stakeholders to manage expectations and delivery milestones.• Management of all resources in the project team.• Management of PMO members.TECHNOLOGIES IMPLEMENTED:• Custom development infrastructure and software-related technologies that ensure compliance across all business lines, security, and collaboration.• Financial software implementation.• Portals and Collaboration tools.• ERP ImplementationsPROJECT GOVERNANCE:• Full PMBOK lifecycle documentation including Project Governance, Business Case, Business Requirement Specifications, Configuration / Design Specifications, sign-off, and acceptance artifacts, as well as scheduling document management.
  • Pricewaterhousecoopers Advisory, Capital Projects & Infrastructure
    Project/Programme Manager And Epm Implementation Consultant
    Pricewaterhousecoopers Advisory, Capital Projects & Infrastructure Apr 2013 - May 2015
    Johannesburg Area, South Africa
    Competent Areas Includes (but not limited to) –• Interact with technical resources and business stakeholders, and provide a communication channel between them.• Manage project budget and timelines for fixed-cost projects.• Identify, assign and manage risks.• Manage time and material projects as well as projects based on Agile (Scrum) principles.• Coordinate the development and consulting teams to accomplish timeous delivery.• Conduct customer project steering committee meetings.• Project types include Workflow in ERP systems, Project Management tools, and workflows.• Interact with stakeholders and customers to manage project expectations.• Strategic vision development for customers based on future requirements.• Business analysis for future projects.• Costing new projects.• Conduct product-specific training to customer teams on projects that I functioned as a Consultant. • Conduct Project Management training and assisting in establishing new PMO’s for certain clients. PROJECT DOCUMENTATION / ARTIFACTS:• Full PMBOK lifecycle documentation including Project Charter, Configuration / Design Specifications, sign-off, and acceptance artifacts, as well as cost variance document management.ACHIEVEMENTS:• Delivered a tight budgeted, high delivery Program within 13 months in order for the customer to comply with auditing and listing requirements.• Mastering the art of SharePoint and EPM Consultation and Administration.I also cross skill as an EPM (MS Project Server) Functional consultant which includes the business analysis, implementation and training phases of the projects. Furthermore, I am occasionally included in pre-sales activities and customer relationship management.
  • Dimension Data
    Project Manager
    Dimension Data Sep 2009 - Mar 2013
    City Of Johannesburg, Gauteng, South Africa
    Competent Areas Includes (but not limited to) –• Manage, lead and motivate a team of 25 staff. • Project types include but were not limited to - Workflow, Custom development, MS CRM, and Content management.• Projects typically vary in duration between 6-12 months.• Projects are based on PMBOK principles.• Custom Development projects to meet the customer requirements.• Integrate systems with various 3rd party applications and databases.• Interact with technical resources and business stakeholders, and provide a communication channel between them.• Deliver project artifacts and required product and project documentation.• Spearhead changes in baseline schedules, scope, cost, or quality are supported by the relevant documentation which resulted in the change. • Responsible for ultimate decision-making on whether or not an SDLC artifact is required for the project based on the risk assessment of the project.• Level and maximize project utilization of resources. • Timeously escalate issues relating to the project team or its resources. ACHIEVEMENTS:Helped build a new delivery team for new outsourcing opportunities. Implemented a project with the entire Financial Industry (approx. 30 companies) as stakeholders.Implemented Retail mobile software development project for Edcon – the first consumer mobile application in SA at the time.
  • Experian
    Customer Support Manager
    Experian Jan 2007 - Jul 2009
    Managing the following key accounts: National Prosecuting Authority, South African Police Service, Daimler Chrysler, BMW Financial Services & CSIRCompetent Areas Includes (but not limited to) –CREDIT RISK MANAGEMENT:• Train users on credit vetting, monitoring, and debt management.• Assist customers in identifying credit risks.• Demonstrate and train online systems to both groups and individuals.• Motivate clients as to the benefits of using KreditInform’s systems and products.• Audit client needs in order to find the best possible solution (Business Analysis).• Write reports to customers and management of KreditInform re the status of projects.• Manage customer relationships of 250+ clients, which includes strategic and high portfolio customers.

Marike Heyneke Skills

Customer Relations Project Delivery Project Management Public Speaking Sharepoint Software Development Risk Management Crm Leadership Requirements Analysis Project Server Change Management Software Documentation Business Analysis Solution Architecture Customer Service Business Intelligence Management Integration It Service Management

Marike Heyneke Education Details

Frequently Asked Questions about Marike Heyneke

What company does Marike Heyneke work for?

Marike Heyneke works for Pareto

What is Marike Heyneke's role at the current company?

Marike Heyneke's current role is A skilled IT business owner specializing in digitization, change management and technology..

What is Marike Heyneke's email address?

Marike Heyneke's email address is ma****@****ail.com

What schools did Marike Heyneke attend?

Marike Heyneke attended Ucam Universidad Católica San Antonio De Murcia, Bergsig High School, Project Management Institute Chennai Chapter.

What skills is Marike Heyneke known for?

Marike Heyneke has skills like Customer Relations, Project Delivery, Project Management, Public Speaking, Sharepoint, Software Development, Risk Management, Crm, Leadership, Requirements Analysis, Project Server, Change Management.

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