Mariko Conway Email & Phone Number

New City, New York, United States

Greater New York City Area

I was the office manager for Hospitality 3, a hotel development company focusing on developing and operating premier hotels designed to serve university campuses and cultural centers.• Managed up to the President/Owner, ensured that they were on schedule throughout the day and provided administrative support including calendar management, travel arrangements, and expense reporting. • Provided additional administrative support including maintaining filing system, mailing and shipping packages, and updating contact database, project and property lists.• Conducted research and generated ad hoc reports including COVID re-opening procedures for the properties and restaurants. • Used construction management software to create weekly reports to track the progress of projects.• Recorded, typed and distributed meeting minutes and ensured follow through on critical path items. • In coordination with the Director of Operations and General Managers, developed Standard Operating Procedures documents to ensure uniform performance and quality control across all positions at all properties. • Maintained office equipment for uninterrupted function, identify and fulfill office supply needs, maintain and manage vendors, and coordinate food delivery as needed• Tested and analyzed property websites for usability, readability, and consistency. • Maintained contracts, agreements, and reports from vendors and contractors.• Managed office inventory including orders, requisitions, and stocking.• Maintained project and property directories.

New York, Ny

As the office manager at Michaelson Associates, I was responsible for office management. supporting recruiting efforts, and conducting research on law firms. • Provided administrative support for the president of the company, including calendar management. • Managed day to day operations of the firm. Ordered supplies for the office. Responsible for document management. Answered and routed incoming calls. Handled incoming and outgoing mail. Greeted visitors and coordinated appointments. • Documented all contact between candidates, recruiters and law firms using WinSearch. Determined correct submission procedure. Tracked, scanned, maintained and proofread application documents. Worked with attorneys to complete confidential application forms. • Maintained a list of all associate openings at 150 law firms. • Conducted research on the internet and industry sources to maintain detailed profiles of 250 law firms which is used as a critical source of information in the recruiting process.• Served as liaison for the web development project designed to increase the exposure of the firm. Ensured all requirements were met, monitored progress, tracked changes, and maintained quality control.• Posted and managed job listings for company candidates. Conducted initial job screening. • Maintained social media to boost company visibility. • Acted as the point person for all vendors and building management. • On-boarded new employees, including all training and orientation. • Created an office manual precisely documenting all office procedures and vendor contact information.

Queens, New York

Took photographs at school and sporting events and edited them using Photoshop. Transmitted pictures to the studio using a FTP program.

Queens, New York

Acted as the PTA Secretary and Volunteer at three different schools. Responsibilities included the following: • Designed, implemented and maintained a 100-page website to provide information for parents and prospective students. Consulted with administration, faculty and staff to develop the school's first website, which greatly improved dissemination of information. Implemented major updates at the beginning of every school year, and refreshed the homepage weekly. • Planned, produced and edited the first six school yearbooks. Designed layout, coordinated fundraising, managed sales campaign and distribution that raised $9,000 for the school. Took pictures at all school events. Interfaced with all teachers to create a customized page for each class. • Acted as requisition coordinator for the PTA by researching and purchasing items PTA voted to purchase for the school. • Planned and managed events attended by up to 1400 people. • Coordinated with faculty, staff and administration to develop and publish a monthly calendar for the school.• Recorded and compiled meeting minutes in Microsoft Word-based files.

New York, Ny

As a systems engineer for IBM, worked on-site with multiple clients. • Created, tested and updated customized software from detailed specifications.• Acted as a main point of contact between IBM and client. Provided on-site customer support resulting in a high level of customer satisfaction in a large municipal government project. • Trained more than 40 employees and managers in system usage, and instructed client MIS staff on system maintenance. • Maintained and monitored application system and acted as the primary source of technical help for all users in the five boroughs.• Tracked status of projects and delivered weekly status reports. • Managed four subcontractors on a NYC municipal project.

Bachelor'S Degree, Economics

1 - 12