Results-driven sales leader with thorough and broad expertise in all aspects of store management. Proficient in critically assessing service processes and minimizing operational costs to maximize store profitability. Passion for establishing and promoting caring customer experience programs. Exceptional at coaching employees to adopt best practices and strive to reach individual, store, and company goals. Customer-centric, adept at creating warm, culturally inclusive work environments and inviting retails spaces, elevating client experience for all. Team-oriented, strength in building strong, resilient employees focused on driving sales growth while attending to the unique needs of each customer. Expertise in: • Conflict-Resolution • Recruiting and interviewing• Sales Marketing • P&L Management • Store Operations • Retail Inventory Management• • Talent Development Available to discuss new opportunities in the St. Louis Area. tappmarilou@gmail.com