Marilu Coetzee Email and Phone Number
Marilu Coetzee personal email
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Delivering exceptional customer service is a key focus of mine, reflecting my commitment to excellence in all aspects of my work. My approach, characterized by meticulous attention to detail, enables me to make informed strategic decisions while ensuring practical and effective operational execution.With a solid background in Operations Management, Supply Chain Management, and Procurement, I offer extensive experience and a proven track record of enhancing operational efficiency and driving business performance. Throughout my career, I have consistently proven my ability to streamline operations, reduce costs, and improve overall efficiency through innovative solutions and strategic planning.Highlights of my experience include the following:• Operational Excellence: Demonstrated success in managing daily operations, optimizing workflows, and enhancing overall efficiency to achieve strategic business objectives.• Supply Chain Optimization: Proven expertise in overseeing supply chain activities, from procurement and logistics to inventory management, ensuring cost-effective and timely delivery of products.• Procurement Strategies: Extensive experience in developing and implementing procurement strategies, negotiating with suppliers, and managing contracts to secure favourable terms and reduce costs.• Team Leadership: Skilled in leading and motivating cross-functional teams, fostering a collaborative work environment, and ensuring high levels of performance and employee engagement.• Budget Management: Adept at managing budgets, controlling expenses, and identifying opportunities for cost savings while maintaining high standards of quality and service.• Vendor Relations: Strong track record of building and maintaining positive relationships with vendors and suppliers, ensuring reliable sourcing and minimizing disruptions.• Risk Management: Expertise in identifying potential risks within operations and supply chain processes, implementing mitigation strategies to prevent disruptions.• Quality Assurance: Committed to upholding rigorous quality standards and ensuring compliance with industry regulations and best practices.• Customer Satisfaction: Proven ability to enhance customer satisfaction through effective service delivery, addressing issues promptly, and maintaining high levels of client engagement.
Mcc Masonry Cement Composites
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Supply Chain Operations Manager, Social Media PagesMcc Masonry Cement CompositesCape Town, Wc, Za
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Supply Chain Operations Manager, Social Media PagesMcc Masonry Cement Composites Mar 2024 - PresentCity Of Cape Town, Western Cape, South AfricaAs a dedicated Supply Chain Operations Manager, I oversee the efficient flow of materials, products, and information across the supply chain, ensuring alignment with the company’s business goals and operational strategies.Key Responsibilities:• Supply Chain Strategy: Develop and implement supply chain strategies to ensure the efficient and cost-effective flow of goods and services.• Inventory Control: Monitor stock levels, ensuring that demand is met without overstocking, by managing inventory and keeping supply consistent with sales forecasts.• Supplier Management: Build and maintain strong supplier relationships to secure reliable sources of supply, consistently meeting cost and quality expectations.• Logistics and Transportation: Oversee logistics, including transportation of goods between locations using both company-owned and outsourced resources.• Manufacturing Operations: Manage production processes to meet customer demands, while optimizing operational costs.• Staff Management: Supervise all staff involved in the supply chain and operations, promoting team performance and productivity.• Cost Management: Analyse and manage operating costs, ensuring compliance with budgetary requirements set by the financial director.• Process Improvement: Evaluate and implement process improvements and technological advancements to enhance operational efficiency.• Regulatory Compliance: Ensure that all supply chain and manufacturing activities comply with legal and regulatory requirements.• Communication: Hold regular meetings with staff and management to facilitate clear communication and ensure smooth supply chain operations. -
Procurement/Operations Manager, Social Media PagesMcc Multi Construction Chemicals Nov 2018 - Feb 2024City Of Cape Town, Western Cape, South AfricaAs a Procurement/Operations Manager, I managed procurement functions, operations, and social media initiatives, ensuring streamlined business processes and effective brand communication.Key Responsibilities: • Procurement Management: Led procurement activities, including supplier selection, contract negotiation, and purchasing of raw materials and products, ensuring cost-effectiveness and high quality.• Vendor Relationships: Cultivated strong relationships with vendors to secure favourable terms, minimize supply disruptions, and ensure consistent delivery of goods.• Operations Oversight: Supervised daily operational activities, including production planning, warehousing, and distribution, to optimize resource utilization and meet production targets.• Cost Reduction: Implemented cost-saving initiatives and process improvements, resulting in reduced operational expenses and improved profitability.• Inventory Management: Managed inventory levels by analysing demand forecasts, ensuring optimal stock levels, and minimizing overstock and shortages.• Risk Mitigation: Identified potential supply chain risks and developed contingency plans to mitigate disruptions in procurement and operations.• Social Media Management: Oversaw the company’s social media pages, developing content and engaging with followers to enhance brand awareness and customer interaction.• Content Development: Coordinated the creation and posting of content across platforms such as LinkedIn, Instagram, and Facebook, increasing online visibility.• Performance Analysis: Analysed social media metrics to evaluate the effectiveness of campaigns and adjusted strategies to improve engagement and reach.• Cross-Department Collaboration: Collaborated with the marketing and sales teams to align social media efforts with business goals and promotional activities.• Customer Interaction: Responded to customer inquiries and feedback on social media platforms.
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Operations ManagerFlooring Guru Aug 2017 - Oct 2018City Of Cape Town, Western Cape, South AfricaAs the Operations Manager at Flooring Guru, I was responsible for overseeing daily operations, ensuring seamless project execution, and driving operational efficiency.Key Responsibilities:• Operational Oversight: Managed day-to-day operations, coordinating all departments to ensure smooth workflow and adherence to company policies.• Project Management: Led flooring installation projects, from planning to execution, ensuring on-time delivery and customer satisfaction.• Team Leadership: Supervised and trained staff, ensuring high performance and adherence to operational standards.• Supplier Coordination: Managed relationships with suppliers to ensure timely procurement of materials, negotiating favourable terms and maintaining cost control.• Inventory Control: Oversaw inventory management, ensuring adequate stock levels and timely replenishment to meet project demands.• Process Improvement: Identified operational inefficiencies and implemented process improvements to enhance productivity and reduce costs.• Quality Assurance: Ensured all projects met quality standards and compliance requirements, conducting site inspections and resolving any issues.• Budget Management: Managed operational budgets, monitored expenses, and identified opportunities for cost savings.• Customer Service: Addressed customer inquiries and complaints, ensuring prompt resolution and maintaining high levels of customer satisfaction.• Health & Safety Compliance: Ensured compliance with health and safety regulations, conducting regular safety audits and implementing corrective actions as needed. -
Intern Real Estate Agent - HelderbergHuizemark Jan 2017 - Jul 2017HelderbergAs an Intern Real Estate Agent at Huizemark, I assisted in property sales, client interactions, and the overall real estate process while gaining valuable industry experience.Key Responsibilities:• Property Listings: Assisted in creating and maintaining property listings, ensuring accurate descriptions and high-quality images to attract potential buyers.• Client Assistance: Supported senior agents by conducting property viewings, answering client inquiries, and providing detailed information on listings.• Market Research: Conducted market analysis to identify trends, pricing strategies, and competitive properties in the Helderberg region.• Lead Generation: Assisted in generating leads through cold calling, networking, and marketing initiatives to expand the client base.• Documentation Support: Helped prepare and manage real estate documents, including contracts, agreements, and offers, ensuring accuracy and compliance with legal requirements.• Negotiation Support: Assisted senior agents in negotiations between buyers and sellers, ensuring both parties reached mutually beneficial agreements.• Client Relationship Management: Maintained positive relationships with potential buyers and sellers, following up on leads and ensuring satisfaction throughout the buying or selling process.• Marketing Initiatives: Contributed to marketing strategies by promoting properties through social media, newsletters, and community events.• Sales Assistance: Assisted with closing property sales by coordinating with legal teams, mortgage brokers, and clients to ensure all paperwork was completed efficiently.• Professional Development: Gained hands-on experience and knowledge of the real estate market, enhancing skills in property sales, negotiation, and client management. -
Rooms Divisions ManagerThe Hyde Hotel May 2016 - Dec 2016Sea PointAs the Rooms Division Manager at The Hyde Hotel, I was responsible for overseeing the efficient operation of the front office, housekeeping, and guest services departments to ensure a seamless guest experience.Key Responsibilities:• Operational Management: Managed daily operations of the front office, housekeeping, and guest services departments to ensure smooth functioning and high levels of guest satisfaction.• Team Leadership: Led and supervised a team of front desk agents, housekeeping staff, and guest service personnel, ensuring adherence to hotel standards and policies.• Guest Satisfaction: Ensured exceptional guest service by addressing guest inquiries, resolving complaints, and implementing service recovery strategies to enhance the overall guest experience.• Budget Management: Monitored departmental budgets, controlled costs, and implemented measures to increase efficiency and profitability.• Room Inventory Control: Managed room inventory, ensuring accurate forecasting and availability for reservations, maximizing occupancy, and optimizing revenue.• Staff Training: Conducted training sessions for staff to maintain high service standards, ensuring they were equipped with the necessary skills to deliver excellent guest service.• Quality Assurance: Ensured cleanliness and maintenance of guest rooms and public areas by coordinating with the housekeeping team and conducting regular inspections.• Collaboration: Worked closely with other departments, including sales, marketing, and food and beverage, to align guest services and support hotel promotions and events.• Health and Safety Compliance: Ensured compliance with health and safety regulations, implementing proper protocols to maintain a safe environment for both guests and staff.• Guest Feedback Analysis: Analysed guest feedback and online reviews to identify areas for improvement, implementing changes to enhance guest satisfaction and operational efficiency. -
Unit ManagerEthekwini Caterers May 2015 - Apr 2016Pietermaritzburg Area, South AfricaAs the Unit Manager at Ethekwini Caterers, I was responsible for overseeing the operations, staff management, and service delivery to ensure high-quality catering services.Key Responsibilities:• Operational Oversight: Managed day-to-day operations of the catering unit, ensuring smooth and efficient service delivery for various events and functions.• Staff Supervision: Led a team of chefs, kitchen staff, and waitstaff, ensuring high levels of performance, compliance with safety standards, and adherence to company policies.• Menu Planning: Collaborated with chefs to develop menus that catered to client preferences and dietary requirements, ensuring variety and quality.• Client Relations: Maintained strong relationships with clients, handling inquiries, taking event orders, and ensuring their needs were met with exceptional service.• Budget Management: Managed the unit’s budget, controlling costs, and optimizing resources to achieve profitability while maintaining service quality.• Inventory Management: Monitored inventory levels, ensuring the timely procurement of ingredients and supplies, and avoiding shortages or excess stock.• Event Coordination: Oversaw the execution of catering services for events, ensuring that food was prepared, presented, and served in line with client expectations.• Quality Assurance: Ensured compliance with health and safety regulations, conducting regular inspections and maintaining high standards of hygiene and food safety.• Staff Training: Conducted training programs for new and existing staff, focusing on food preparation, customer service, and safety protocols.• Vendor Negotiation: Negotiated with suppliers to secure favourable pricing on ingredients and equipment, ensuring cost-effective procurement.• Customer Satisfaction: Monitored customer feedback, making necessary adjustments to improve service and maintain client satisfaction. -
General ManagerNew Kings Hotel Sep 2008 - Apr 2015Cape Town Area, South AfricaGeneral Manager (June 2012 – April 2015)Rooms Divisions Manager | Acting General Manager (June 2009 – June 2012)Reservations Manager (September 2008 – June 2009)
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Assistant Front Office ManagerLe Vendome Hotel Mar 2003 - Jun 2009Sea PointAssistant Front Office Manager (January 2006 - June 2009)FO Shift Leader (January 2005 – January 2006)Receptionist | Duty Manager (March 2003 – December 2004)
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Reservations Banqueting Manager | Front Office ManagerLady Hamilton Mar 2008 - Sep 2008City Of Cape Town, Western Cape, South AfricaReservations Banqueting Manager | Front Office Manager
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Receptionist | ReservationistSilvermist Mountain Lodge Jan 2003 - Mar 2003Constantia NekReceptionist | Reservationist
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Receptionist | ReservationistCenturion All-Suite Apartments Dec 1999 - Dec 2002Sea PointReceptionist | Reservationist
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Receptionist | Night AuditorStrand Hotel Swakopmund Feb 1997 - Dec 1997Swakopmund, NamibiaReceptionist | Night Auditor
Marilu Coetzee Skills
Marilu Coetzee Education Details
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Northlink CollegeCertificate In Advanced Tourism N7 -
Northlink CollegeNational Certificate In N5 Tourism
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Northlink CollegeNational Certificate In N4 Tourism
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Swakopmund Secondary SchoolMatric
Frequently Asked Questions about Marilu Coetzee
What company does Marilu Coetzee work for?
Marilu Coetzee works for Mcc Masonry Cement Composites
What is Marilu Coetzee's role at the current company?
Marilu Coetzee's current role is Supply Chain Operations Manager, Social Media Pages.
What is Marilu Coetzee's email address?
Marilu Coetzee's email address is ma****@****ail.com
What schools did Marilu Coetzee attend?
Marilu Coetzee attended Northlink College, Northlink College, Northlink College, Swakopmund Secondary School.
What are some of Marilu Coetzee's interests?
Marilu Coetzee has interest in Animal Welfare, Environment, Arts And Culture.
What skills is Marilu Coetzee known for?
Marilu Coetzee has skills like Food And Beverage, Hotels, Management, Budgets, Hospitality Management, Project Planning, Hospitality Industry, Strategy, Customer Service, Negotiation, Strategic Planning, Contract Negotiation.
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Marilu Coetzee
Australia -
Marilu Coetzee
Gauteng, South Africa
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