Marilyn Bonner Email & Phone Number

Sandy, Utah, United States

Responsible for day-to-day business, project management, and accounting activities of the regional Service Center. Consult with operational management to identify and provide business data needed to meet operational objectives, improve business procedures and reporting, and resolve concerns.

Sandy, Utah, United States

Contracted employee through Robert Half for an Electrical Testing company. My duties were completed with Excel, Oracle, MS Office and included accounts payable and receivable, project management, and office management.

Salt Lake City, Utah, United States

Contracted employee with Robert Half, working with a nationwide property maintenance management company. My duties were completed using Excel and Oracle Netsuite, and included: review and verify the accuracy of documentation, manage relationships with service providers while verifying missing work check-ins, verify service completion using photos and.

Salt Lake County, Utah, United States

Reported COVID-19 testing data to the Utah State Legislature and Utah Department of Health, acted as a COVID-19 communications and testing specialist by assisting school staff and students take the COVID-19 saliva-based PCR test, mainly to study the asymptomatic spread of COVID-19 throughout the public education system.In conjunction with the Utah State.

Salt Lake City, Utah, United States

Worked remotely due to the COVID-19 pandemic:Quality Assurance and Variable Mapping of Data Collected records from Law Enforcement Agencies.Identified issues within Data Collected records that affected Salesforce reports and dashboards.Generally supported the Data Acquisition team with data review and various tasks.Participated in and took detailed notes.

Salt Lake City, Utah

Conducted tests and inspections of data, spreadsheets, and processes to evaluate quality or performance.Electronically sorted and compiled text and numerical data, retrieved, updated, and merged documents as required.Ensured clean and consistent data was being used for marketing campaigns.Exported large data sets from systems of record, formatted, and.

Salt Lake City, Utah

Monitored and evaluated daily inbound and outbound interactions of customer service and sales agents for Quality and Compliance.Maintained product knowledge of eighty-five dietary supplements and skin care products sold.Coached call center agents on areas to improve to ensure remarkable contacts with customers.Created and maintained training documents and.

South Jordan, Utah

Created a thorough, learning objective based training program for new hires and cross-trained employees. Technical writing used while creating training material and sending out rule updates to employees.On the task force project which created, formatted, and maintained the internal knowledge base.Audited verifications and orders for accuracy before being.

South Jordan, Utah, United States

Received an average of 99.9% quality score with quantity exceeding company metrics.Credentialed and verified healthcare providers applications to prevent healthcare fraud, including: malpractice insurance and claims history, national criminal records, state and national professional license verifications, and disciplinary actions. Gathered all necessary.

Draper, Utah, United States

Interacted with the top 1% of eBay members through inbound phone calls.Provided business development for eBay Sellers who experienced a drop in sales or negative customer reviews. Coached teammates who struggled with providing genuine empathy to members by suggesting different methods or ideas to make calls exceptional. Responsible for resolving.

Draper, Utah, United States

Resolved member problems or concerns in one incoming phone call and follow up e-mails. De-escalated a call by listening, showing genuine empathy, and providing the best resolution for eBay members. Helped train new employees by being a subject matter expert and answering questions. Kept detailed and organized notes for members’ accounts, regarding the.

Midvale, Utah

Supervised 12-15 employees per shift to make every day run smoothly. Trained new employees on daily duties and how to prepare drinks and desserts. Counted down tills at the end of a shift and was responsible for the nightly deposit. Provided excellent customer service while taking food and drink orders.Worked as a cook when needed to ensure a smooth.

Bachelor Of Science - Bs, Criminology & Sociology

Minor in Applied Ethics

Associate Of Science - As, Criminal Justice