Marilyn Denman Email and Phone Number

Customer Service RepresentativeLTCP

Temporary assignment - data comparison between current system and new system and parallel testing.

 Oversee the administration of the employee benefits programs (problem resolution, invoice processing, implementation of benefits systems, etc.) Provide benefits customer service support answering employee questions and researching claims, and eligibility issues with direct access to benefits vendor’s systems. Coordinate field annual Open Enrollment meetings; present to Corporate office employees. Liaison between 401(k) Plan Administrator and participants. Oversee 401(k) plan weekly funding, data integrity, and participate in yearly audit. Subject matter expert for benefits systems, including accurate system setup, testing, and employee use of system for ongoing new hire and life events enrollment and Open Enrollment. Co-team lead for ADP ACA implementation. Worked directly with benefits broker in transitioning from Waste Management’s benefits and 401(k) plans to Wheelabrator’s own plans, proofing benefits guide, and training field in benefits changes. Liaison between the company and 630 retirees by assisting with benefits issues, life claims, and Medicare Part B annual reimbursement. Manage payroll processing for 1,100 employees, 23 facilities, in 11 states (NH, MA, CT, NY, NJ, PA, MD, VA, FL, CA, WA), and 3 countries (China, Germany, and UK - Expatriates and Nationals) ensuring compliance with federal, state, local, and specific country regulations and laws.  Process full cycle international payroll with third-party vendors from submitting change files to wire transfers of funds to ensure employees are paid correctly and on time. Liaison between Deloitte UK, US, China, and Germany and the company regarding international payroll, payroll taxes, and Expatriates.

 Liaison between outside employee relations legal counsel and employees. Processed payroll for corporate office employees using ADP IPP from time card collection through General Ledger journal entry. Created and processed personnel action forms.

 Liaison to third-party 401(k) Plan Administrator and participants. Administered all 401(k) applications for hard-ship withdrawals, loans, and distributions. HR support and payroll processing using Lawson. Reconciled and approved health and welfare invoices.

 Travel Coordinator for the entire Company – worked directly with our third-party travel agency. Provided administrative support to the Controller and Vice President of Business Development.

 Provided secretarial-related duties for the Senior Vice President and Director of Human Resources, Wheelabrator EOS division of the Water Group.

 Provided administrative support to the PDC Manager and 5 supervisors Provided Human Resource support and processed reviews for entire department (prepared necessary forms for pay increases, promotions, initial hiring, medical disability, worker’s compensation, benefits, time cards, etc.). Created purchase orders and processed accounts payable invoices. Maintained personnel files. Assisted dealerships within Region (Ohio, Indiana, Michigan, Tennessee, and Kentucky) with daily telephone inquiries (stock status, back-orders, researched parts, assisted in getting out emergency orders

 Responsible for distribution of office workload, purchasing office supplies, initial clerical applicant screening, coordinated temporary help, maintained and evaluated office equipment, supervised an assistant, coordinated the installation of new telephone system.1892 – 1983 Secretary to Vice President of Construction Maintained spreadsheets on construction projects’ progress; extensive telephone contact with job superintendents, project managers, and subcontractors; prepared contracts.1981 – 1982 Secretary to the President Responsible for secretarial-related duties for the President and Direct of Marketing

1980 – 1981 Secretary

June 1980 - October 1980 Secretary to Public Affairs Director, Public Affairs DivisionFebruary 1979 - June 1980 Secretary to two Account Managers, Glass Container Division