As Managing Director I collaborate with people representing various cultures, world views, social experiences. I lead teams of professionals & creatives to define and deliver story-telling products and services. My CV is a timeline of international capability executed in differing sectors: Entertainment, Communications and IT. My experience demonstrates a readiness to broaden and deepen my perspectives, relationships and skills.

-Jan 2022 - March 2023. Platform integration projects; 2 or more systems, including business change workstreams. -July 2020 - July 2021 CRIO Clinical Trial Management system with data migrations from 2 source systems, to US and EMEA locations.-February 2020 - June 2020 Workday Time Tracking rollout into selected APAC, EMEA & US locations.

Global business change & data migration project implementing new EHSQ management software at 150+ locations in 12 languages,

2 year IT & Data project to update back office systems including trading platform upgrade. Significant regulatory requirements including MIFIDII.

PROGRAM MANAGER. • Piloted introduction of Agile practices and ceremonies within GIS• Directed 12-month program to define and introduce global Data Loss Protection services• Led the design and delivery of business, operations and technical processes & KPIs• Introduced ITIL-supported concepts & artefacts including Service Design Package, Target Operating Model and Service Ownership• Managed global project team of 12 SME’s responding to multiple stakeholders• Presented newly established project management principles and processes at Zurich GIS EMEA conferencesWORK UNIT MANAGER.Established new work unit leading resources located Dublin & UK • Supervised employee performance including development, promotion and disciplinary activities• Managed contract resources including negotiation and performance management• Supervised team work and project assignments

• Delivered IT security services through the Data Protection Portfolio• Collaborated with colleagues to produce service measurements for Data, Border and End Point Protection portfolios• Built cross-functional team to create the GIS Security Operations Bridge• Synergized interdepartmental practices relating to major incident handling, problem management, project management, IT service measurement & reporting• Presented project and business communications to team members, stakeholders and leadership audiences

• Directed Project, Technical and third party quality and process activities within both Waterfall and Agile Software Development Processes• Introduced automated Quality and Process analysis and reporting• Increased the number of on-demand reports from 0 to 5• Reduced basic report production from 10+ hours to >5 minutes• Recognised by external ISO auditor as having the best Ericsson LMI reports for comparative analysis of 5 key Quality and Efficiency measures• Partnered with Ericsson, China, Manager of Operational Efficiency in 9-month knowledge & skills transfer• Introduced Cause-and-Effect RCA method which was then incorporated into standard process

• Represented work unit at Project level for scheduled and emergency software releases in 6-9 month release cycles• Interacted with Management, Project & Technical Leads, Stakeholder representatives, Product Owners and third party contributors • Planned and prioritised the tasks of a 5-member team including training and performance review activities• Automated Product Release Auditing task thus reducing labour from 35 hours to >1 hour while simultaneously producing both Excel and PowerPoint outputs• Managed the technical analysis and requirement change approvals throughout the development, feature test and system verification processes• Won Ericsson Company Innovation Award for development of comprehensive, automated project status reporting tool

• Executed product-specific configuration management activities for 600+ active artifacts • Directed product-level release-readiness activities

SectorsAdvertising • Construction • Financial Services • Heating & Air Conditioning • Marketing • Publishing • Software Development • TelecommunicationsClients• Ireland: Ericsson LMI; Athlone Institute of Technology; Ordnance Survey Ireland; Connemara Marble• US: DiversiTech Corp; CJ Financial Services; Talegate Media & Publishing

• Devised and executed internal communications programs for Executive team• Managed 5 person unit including development and performance activities • Directly responsible for processes and projects with budgets valued to $350,000• Held personal signing authority for up to $25,000

• Led cross-functional teams, processes and projects with budgets valued to $350,000• Negotiated domestic and international resource contracts• Held personal signing authority for up to $25,000

Hire and coordinate teams and activities necessary to complete print, television and radio materials. Included budgeting and actualization activities.Client List: J.Walter Thompson/Los Angeles, Charles Schwab Financial Services, Rubin Postaer & Assoc., Della Femina Travisano, Saatchi & Saatchi/Los Angeles, Asher Gould/Los Angeles, Luna Pier Films, McCann Erickson/San Francisco.