In charge to processed payment implementations for new acquirer banks. Prepared and maintain the project management plan (scope, schedule, requirements, and resources in compliance with the EBLC (Evertec Business Life Cycle Governance) methodology. Coordinated internal resources for the flawless execution of projects. Communicated reporting progress, delays, and issues to all levels of the project teams, from Business Executives down to team members involved in the projects.

Resolved incidents of existing customers related to the applications of Great Plains, ASC, and RMS. Prepared documentation and coordinate changes in applications production environments. Prepared BRD’s as required. Coordinated tasks related to test cases and user acceptance test. Project Coordinator role for applications and infrastructure projects for existing customers and new customers. Ensured project plan and validate the tasks to be carried out next month and adjust the projection if… Show more Resolved incidents of existing customers related to the applications of Great Plains, ASC, and RMS. Prepared documentation and coordinate changes in applications production environments. Prepared BRD’s as required. Coordinated tasks related to test cases and user acceptance test. Project Coordinator role for applications and infrastructure projects for existing customers and new customers. Ensured project plan and validate the tasks to be carried out next month and adjust the projection if necessary. Trained new co-workers in work procedures. Show less