Patient Advocate I
Customer Service Remote Order processing for Diabetes patients Inbound and Outbound callsCalculating and Collecting Co payments Updating Patient demographics Windows 10,PIMS,IPMS, AVAYA, Excel
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@ccsmed.com
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Marilyn Lowe is listed as Patient Advocate I @ CCS Medical | Customer Service, Remote Order Processing based in Dallas, Texas, United States. AeroLeads shows a work email signal at ccsmed.com and a matched LinkedIn profile for Marilyn Lowe.
Marilyn Lowe previously worked as Patient Advocate I at Ccs Medical and Customer Service Representative Wound Care at Ccs Medical.
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With over 2.5 years of experience in customer service and medical billing, I am passionate about providing quality care and support to patients with diabetes and wound care needs. I have a strong background in remote order processing, co-payment collection, insurance verification, and A/R follow-up, using various software and tools such as Windows 10, PIMS, IPMS, Brightree, Avaya, and Excel. I am motivated by the mission and culture of CCS Medical, where I can leverage my skills and expertise to help patients improve their health outcomes and quality of life.As a Patient Advocate I at CCS Medical, I handle inbound and outbound calls, update patient demographics, upload documents to patient accounts, and calculate and collect co-payments for diabetes and wound care patients. I also ensure compliance with Medicare and commercial claims regulations, and perform payment review and ERA report retrieval. I have demonstrated critical thinking and problem-solving skills, as well as a high level of professionalism and empathy, in dealing with various customer issues and inquiries. I am a team player who collaborates well with my colleagues and managers, and contributes to the continuous improvement and growth of the organization.
Listed skills include Critical Thinking, Medicare, Filing, Fax, and 8 others.
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Farmers Branch, Texas, United States
Customer Service Remote Order processing for Diabetes patients Inbound and Outbound callsCalculating and Collecting Co payments Updating Patient demographics Windows 10,PIMS,IPMS, AVAYA, Excel
Farmers Branch
Customer Service Remote Order processing for Wound Care patients Inbound and Outbound callsUploading documents to patient accounts Updating Patient demographics Windows 10,Brightree, Avaya, Excel
Sturbridge, MA
Dallas, Texas
Dallas, Texas
Dallas, Texas
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Marilyn Lowe is listed as Patient Advocate I @ CCS Medical | Customer Service, Remote Order Processing.
AeroLeads has found 1 work email signal at @ccsmed.com for Marilyn Lowe.
Marilyn Lowe is based in Dallas, Texas, United States.
Marilyn Lowe has worked for Ccs Medical, Simione Healthcare Consultants, Llc, Ferrell Home Care Llc, Good Health Services Llc, and Outreach Medical Billing Services Llc.
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Marilyn Lowe is listed with skills including Critical Thinking, Medicare, Filing, Fax, Customer Service, Claims Management, Medical Billing, and Working With Physicians.
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