• Researched and identified customer pains, gathered and synthesized information, and generated ideas for products• Developed roadmap, prototype, and production process leveraging UI/UX, product name, and logo design• Budgeted product development, devised revenue model, planned marketing strategies, surveys, and collaborations• Experimented and revamped product features for continuous improvement by reviewing collected data, increased customer base by 75%• Formulated business plan and presentation to provide a concise overview to investors• Successfully directed all phases of business and product development from conception to launch• Managing client contract negotiations, communications, logistics, employee performance, and end-to-end delivery of customer service commitment• Developed content for social media and website together with the designer and marketing team to increase website and social media traffic for product validation and increased our customer base.• Build critical customer and community relationships through virtual and in-person events • Ongoing development of the product vision and strategy.

• Solved real-world problems using a challenge-based learning framework through multiple projects.• Challenged me to act as a developer, designer, and product manager • Gave a presentation for the final project as one of the spotlights at the graduation.• Developer o Worked closely and communicate with the product managers, designers, and other developers to understand the user requirements to design and deliver features for a better user experience. o Developed a few applications using Swift programming and iOS framework. o Research Swift development and iOS platform to increase application performance.• Designer o Developed wireframe, UI, logo, and icons used for application development o Worked closely with product manager and developers to meet user requirements.• Product Manager o Maintained communication with user and team to deliver better user experience o Created and managed product roadmap and user flow for the team to be able to deliver the requirements in a limited time. o Present the development of the applications to users.

• Responsible for collecting customer orders• Sort, organize and store inventory in the proper location• Report damaged or missing inventories to supervisors

• Responsible for website development by monitoring and optimizing the performance• Closely working together with other founders to create products and develop a marketing strategy• Managed the company’s social media including creating blogs and posts.

• Provide direct support to Director and Administrative Manager.• Responsible for IT support in the company• Implemented new technology to create effective processing • Maintained quality of visa application forms for better user experience in visa processing.

A solar energy company based in Sydney, Australia• Efficiently prospected in neighborhoods and suburbs in Australia about solar panels through phones.• Set appointments with sales representatives and potential customers.• Updated and maintained the company’s database• Handled queries and issues in accordance with company policies

• Organized and run weekly events to enhance student living experience on campus• Increased community experience of 40 student residents of my designated floor.• Maintained and communicated with residents about housing rules, policies, events, and information to increase a positive environment for their personal and academic life on campus.

• Managed credit loans for commercial banking clients in Fatmawati and Bogor, ensuring adherence to regulatory guidelines and company policies.• Successfully reduced Non-Performing Loan (NPL) to under 5% in the Fatmawati and Bogor Areas through strategic risk management and client engagement.• Entrusted by supervisors to analyze and facilitate credit approvals for new industries, demonstrating expertise in risk management and client engagementAchievement/Contribution Made:• Successfully reduced NPL to under 5% in the Fatmawati and Bogor areas through effective risk management • Recognized for expertise in handling credit approvals for new industries, demonstrating strong analytical and problem-solving skills.

• Analyzed and prepared credit loan proposals for new and existing commercial banking clients, assessing creditworthiness and mitigating risks. • Oversaw disbursement and extension of credit loans, ensuring timely and accurate processing• Assisted commercial group head in compiling data and creating monthly presentations for Directors, contributing to informed decision-making processAchievement/Contribution Made:• Promoted to Commercial Manager within 2 years, becoming the youngest person to achieve this milestone• Recognized for expertise in handling credit approvals for new industries, demonstrating strong analytical and problem solving skills

- Managed corporate accounts with loan accounts, facilitating loan disbursement and extensions according to client needs and company policies.- Developed loan extension proposals and communicated with clients to ensure timely repayment of loans- Provided proactive reminders and support to clients facing payment challenges, maintaining positive client relationships

- Completed a comprehensive Management Development Program, gaining foundational knowledge and skills in various aspects of banking operations- Rotated through different departments to gain exposure to corporate and commercial banking functions