Marilyn has worked in Fortune 500 companies and has a proven record of providing technical writing/software documentation, sales training, business analysis, and quality assurance in the telecommunications, software, and systems industries and IT services directly from business to business and for the channel.Over the past, she has demonstrated experience in instructional design methods, adult learning theories, training assessment and evaluation, training delivery, and facilitation, along with web-based/virtual training and computer-based training methods to a global audience. Marilyn's leadership shines through in her role of ensuring project standards and delivering high-quality service to the client. She has consistently achieved outstanding results through vital needs analysis, collaborative skills with director-level management, and effective communication with technical design teams.Her global career has allowed her to provide CRM sales training to over 2,200 salespeople in six countries worldwide.