Marilyn Sutliffe Email and Phone Number

• Provide day-to-day bookkeeping services for credit unions based off of the daily run sheets and policy and procedures; process Automatic Clearing House (ACH) and Share Draft (SD) exceptions for assigned credit unions; builds ACH and SD returns to Federal Reserve; daily balancing of Cash, Check and ATM general ledgers and sends financial report to credit unions.• Provide end of month services for the credit unions such as creating the EOM balancing book and closing the general ledger for the month.• Perform extra balancing projects for credit unions approved by team leader.

• Enters new hires into Lawson• Checks and emails stores with EVerify issues• Scans and Indexes entered new hire documents into Onbase• Process personnel changes i.e wage, status, department and withholding taxes• Retrieves new hire drug screens through EScreen• Pull separation files for re-hires• Prints employee scan cards• Responds to email requests• Sorts incoming mail

• Provides high standards of customer service to all guests in person or by telephone; operates a cash register and check stand to provide the store's customers with the most accurate and efficient checkout service possible.• Performs all transactions; cash, checks, debit/credit cards, food stamps, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, and policies pertaining to the sale of alcoholic beverages, tobacco products and specialty services (i.e. rug doctor, money orders, Western Union, etc.).• Answers and directs all incoming calls.• Handles customer complaints.• Knowledgeable of product locations in the store, in order to assist customers.• Knows the Ad items, special prices, coupon deals or other features that apply to the store's sales program.• Knowledgeable and capable of implementing all related security and cash drawer accounting procedures..• Keeps management informed of problems with pricing (not on files), cash registers or sales.• Greets all customers and provide them with prompt and courteous service.• Maintains a clean, attractive and customer-friendly department.