Lead & support a team of six engineers with subject matter expertise across Charter domains. Position team to successfully initiate and execute Mini Charter Environment Strategies for top priority initiatives across all Charter Lines of Business. Implement & evangelize team Capabilities/Processes, eliminate blockers and ensure all work aligns with leadership and overall company Outcomes. Provide coaching, purpose, strategic direction, guidance, motivation, and opportunities for the team to achieve maximum results (and a sense of pride in consistently producing quality work). Responsible for driving/presenting Operational Parity Tracking and Reporting for executive leadership.

Manage a customer-facing Technical Solutions Delivery team responsible for Solutions Architecture and integration of Encoding, Player and Analytics products into the customer workflow; Assigned resources to help customers overcome challenges, e.g., dynamic ad insertion (DAI), differing stream types (SSAI/CSAI); Acted as Program/Project Manager for integrations, managing customer communications and expectations, onboarding, solution delivery and product launch, through Customer Success and hand-off to Support.

Sr. Manager, Video Products - Spectrum Guide (promoted from Mgr. Feb, 2018)Experience Product Owner - Spectrum Guide Third Party App Integration, and Enterprise Spectrum TV Streaming Services (selected in Jan, 2020, launched both in 2021)Forge and maintain strong relationships with external Network/Programming Partners and Vendors, as well as internal teams throughout the process of feature development, testing, defect resolution, launch, monitoring of product performance and health data.Identify opportunities for product enhancements based on analytics and customer feedback.Summarize most important data for all levels of Leadership and make recommendations based on findingsSupport Product Roadmap initiatives by aligning capabilities for impacted teams. Obtain time/cost estimates, procure budget; prioritize backlog and ensure proper implementation of product requirements.Evaluate Customer/Business impact of issues in code to determine launch readiness (Go/No-Go).Communicate upcoming launch initiatives with relevant information for each audience, e.g., Marketing, Field and Customer Operations teams.Create and leverage the Budget Audit Process for Video Product organizations.

Responsible for driving delivery of Charter Product DVR and Set-Top-Box applications prioritized by the EVP of Product and Strategy; Work with cross-functional Charter teams, UX/UI, Front-End/Back-End Development, Software Engineering, Advanced Engineering, IT, Network Ops, Video Ops, QA, Customer Ops and partner vendors to ensure successful delivery. Kick off projects with representatives from all stakeholder groups, identify team roles and responsibilities, points of contact, initial project delivery timeline and schedule; Develop project communication and escalation plan, manage the team meeting schedule, and identify/communicate immediate next steps. Responsible for providing, updating and maintaining accurate weekly executive status reporting throughout the entire project ending at product launch.

Responsibilities included: Managing all new media products, projects and timelines; Managing the technical team responsible for UI/UX, software development, testing and deploying all digital video products including OTT/TVE applications and websites; Conduct team SCRUM and ideation sessions; Manage digital VOD platform for new media products and services; Establish and manage integration and setup of E2E infrastructure from the ground up including Content Management System, Video Management System, Content Delivery Network, Merchant Account, Payment Processor, Analytics & financial modeling/reporting; Review/negotiate vendor and partner contracts and manage relationships; Manage Product Requirements for each new media service; Identify transcoding/encoding formats for multiple end user devices including Over-The-Top Internet connected devices as well as desktop and mobile devices; Oversee the end-to-end development process including interdepartmental operations such as scheduling, processing, testing and packaging of assets for delivery to the CMS, CDN and End User; Drafting and providing Standard Operational Practice documentation to Quality Assurance teams for each product; Management of International Mobile application development, mobile media and partnership/vendor including contract renewals and negotiations; Monitor reporting, P&L, manage budget, evaluate costs and continuously enforce efficient business conduct.

Kuehne + Nagel “Go for Growth” Program (NY)Support Marketing team with development of messaging and branding for the internal ‘Go for Growth’ initiative, preparing and presenting ideas to the C level executives, organizing video shoots and internal messaging strategies. Corpus Media Labs (Denver)Identifying and evaluating energy and cost savings opportunities in consumer electronic devices with a focus on set-top-boxes.

Responsibilities included: Managing the team responsible for conceptual designs, asset collection, application design/production and visual verification/quality assurance; Overseeing all interactive television campaigns for advertisers, agencies and networks; Collaborating with Engineering, Product and Marketing teams throughout the process of creating an ITV app; Writing business requirements for future products as well as aiding in the improvement of existing development tools; Writing and maintaining the department business plan including quarterly assessment of budget, resources and goals; Management of the teams responsible for creative production and visual verification; Providing direct support for sales staff by accompanying them on calls to provide expert production information to external executive decision makers; Preparing and presenting materials to chief level officers and executive team leaders; Representing Canoe by attending industry events such as CTAM, SCTE and TVOT among others.

Responsibilities included: Managing the team responsible for interactive application conceptual designs, asset collection, and quality assurance; Providing direct support for sales staff by accompanying them on calls to provide expert production information to external executive decision makers; Working with advertising agency Brand Managers and advertiser representatives through the production process through to launch. Writing and presenting post-campaign results and organizing campaign review sessions.

Responsibilities included: Collaborating closely with editorial staff and Art Director and sales staff on proper ad placement, design and layout; Collecting digital ads and ensuring specifications are met and conducting press checks for each print cycle to ensure accuracy of layout and image quality.

Responsibilities included: Managing Design team; Collaborating with photographers and directing photo shoots; Image manipulation and editing; Working with Ad Sales to plan advertiser placement and editorial staff to plan story layouts; Creating compelling covers and layouts for each issue.