Marilyn Wanamaker Email & Phone Number

Delaware

Oversees Donor Management Services serving as a liaison to Campaign staff in resolving campaign report envelope discrepancies and data inconsistencies. Researches new agencies via Guidestar through the internet, establishes relationships between United Ways and regional accounts. Manages the Donor Management Service Helpline for donors who call with inquiries and questions about their designations and payouts. Oversee coordinated billing, collection, reconciliation to the general ledger, and compilation of accounts receivable reports. Receive, identify and codes all payments post to the accounts processing system; reviews outstanding payments and follows up on delinquent accounts. Generats monthly billing statements; ensures validity of charges on the general ledger. Oversee all lock box payments and receivable payments. Monitors all bank deposits recorded in Log. Monitors aging of accounts receivable and initiates programs to facilitate collection of invoices; oversees reconciliation of aging to the general ledger on a monthly basis. Coordinates and controls monthly receivables activity, ensuring that billing, collection, and reporting activities occur by the specified deadlines. Researched and investigated customer account issues, and monitored accounts as appropriate, depending on investigated circumstances; monitored and controls non-payments, and delayed payments.Participates in the development of general operating goals, objectives, policies, and procedures for the department. Manages and maintains a computerized accounts receivable system; managed and maintains department records, reports, and filing systems. Reviews refunds, adjustments; reconciled, correct, and applies adjustments to billing records. Assists in the preparation of reports and analyses for month-end closing. Provides Assistance to Delaware 2-1-1 updating Agency information in our Database.

Delaware

Assist in the recruitment, orientation and termination process including but not limited to; training and staff development programs, awards, events, employee benefits and related tasks. Supports Donor Services and agency related issuesLiaison to Information Technology to add and/or remove employee access to building as appropriate; telephone, email network, and software/fundraising applications.Focal point for building facilities, addressing occupancy issues such as: janitorial, lighting, heating, cooling, insect, various equipment malfunctions, parking, etc.Assists with the compliance of organizational regulatory requirements (e.g. United Way Worldwide, IRS, etc)Coordinates and tracks personnel training and staff development programs for the organization using automated computer processes. Supports Community Relations Compliance Coordinator with:. The integration of United Way Standards of Excellence into the organization. Obtaining and retaining Better Business Bureau certification.

Delaware

Performed a variety of clerical accounting functions such as compiling and sorting documents, calculating and verifying amounts, and posting transactions to accounts. Reconciled bank accounts, posted to and balanced general ledgers, processed payments and compiled segments of monthly closings and periodic reports. Entered accounts payables and receivables invoices into computer. Processed checks weekly, sorting and filing backups, posted entries from cash book into Accounts Receivable Database, updated outstanding checklist in Accounts Payable System, maintained the database to insure accurate information.Coordinated the workflow of the seasonal temporary staff in the timely processing of data in the audit room. Provided Assistance to the Accounts Receivable Coordinator. received, identified and coded all payments posted to the pledge processing system; reviewed outstanding pledges and followed up on delinquent accounts.

Delaware

Routinely processed report envelopes from Campaign Staff. Created system generated envelope numbers, per request. Data Entry Range of 400 to 500 pledge forms daily via lockbox and paper forms. Assisted Donor Management Services serving as a liaison to Campaign staff in resolving campaign report envelope discrepancies and data inconsistencies . Supported Donor Management Services researching new agencies via Guide star through the internet, established zip code relationships between United Ways and regional accounts and loaded the Andar database matching the zip codes numbers with the United Ways in the company's area. Assisted with verifying and closing the contents of Account Receivables payment envelopes. Provided assistance to Donor Management Service Coordinator, during the Hurricane Katrina Relief effort campaign by assisting in the creation of a control spreadsheet for Hurricane Katrina Relief effort donors; updated and monitored the spreadsheet for DuPont Donors that donated via Credit Card to the Relief effort. Assisted Receptionist with Front Desk Responsibilities answering and directing calls to appropriate people, greeted visitor etc. Also assisted with special projects, bulk mailings and other duties as assigned. Processed E-pledge accounts for Campaigns. Managed Credit Card Process.