Marilyn Duvall Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Responsible for overseeing and supervising all client activity, including managing, developing and growing client relationships within their portfolio for the purpose of retention and growth of the client base.

Manage book of business & facilitating all communication between the client and the Fountain Forward team.Meeting with clients to discuss their advertising and marketing needs.Oversight of day to day implementation of client’s overall marketing strategy.Keeping in contact with the client during all marketing phases; with an awareness of their needs and how our team is under or over delivering in all areas of service.Working with the Fountain Forward’s internal team to create a campaign that meets the client's brief and budget.Working with the client and Fountain Forward’s internal team to continuously create and innovate the client’s overall marketing strategy.Briefing the creative team who will produce various marketing needs, and setting clear expectations to ensure deadlines are met.Continuous contact with clients; including weekly updates on projects and at least one monthly meeting to report on key performance indicators and ongoing projects.Resolving any problems between client expectations and promised deliverables.Respond to complaints and resolve issues with the goal of customer contentment and the preservation of the company’s reputation.