Marilyn Devries, Mba Email & Phone Number

Pleasant Hill, Ia, Us

Monroe, Louisiana , Us

- Project Management for internal projects – Event Management, AIOPS, Monitoring, Automation.- Agile Jira EPIC/Story management for AIOPS applications, SCRUM boards.- IBM Netcool (NOI) Event data Analytics for automation opportunities, Power BI Reporting.

Red Wing, Mn, Us

- Lead for ServiceNow CMDB Implementation.- Formalize updated Change Management processes and procedures for better change control.- Lead identifying performance issues across the company ecommerce applications.- Application portfolio management for Infrastructure team.- Scaled Agile (SAFe) EPIC/Story management for Infrastructure team.

Minneapolis, Mn, Us

Online and Mobile internet banking application performance and availability. - Lead for company critical Online and Mobile Banking application performance and availability.- Lead daily performance and availability discussions to identify and resolve issues.- Contract negotiations with external vendors for monitoring products.- Monitoring tools: Splunk, Dynatace, Dynatrace UEM, Wily, Keynote/Gomez

Wayzata, Minnesota, Us

- Core team member implementing a 24x7 Monitoring Operations Center to provide application and infrastructure availability.- Led project to identify redundant applications and remediate/consolidate applications, identifying savings over $1M annually.- Led BSM team operations, establishing and maintaining Business Unit relationships for system and application performance monitoring and availability. - Major contributor to Event Management system redesign and upgrade, providing architecture for code efficiencies enabling scalability for future integrations.- Collaborated to effectively install, maintain and support event management system, processing over 17,000 events per month and providing dashboards for operations center.

The Hague, South Holland, Nl

- Mentor for 7 direct reports, successfully reaching cross training objectives.- Led project providing capacity planning, architecture, implementation and deployment of an enterprise monitoring solution in the USA and UK, successfully monitoring 3000+ Windows servers in 5 weeks, 300+ Unix servers in 3 weeks, saving 4 months of implementation time, and consolidating tools cost savings of $1.3M per year.- Led project providing capacity planning, architecture, implementation and deployment of a global enterprise event management solution – BMC Proactivenet/Patrol and BMC Service Impact Manager - processing over 20,000 events per month resulting in consolidated tools cost savings of $1.33MM per year.- Core team member responsible for architecting, implementing and deploying a global enterprise discovery solution - BMC Atrium Discovery and Dependency Mapping - interfacing with the Remedy CMDB to discover Mainframe components, Windows, Unix and Network devices and topology for asset management.- Utilized discovered data to automate creation of service models used by the BU’s for system and application availability.- Vendor management.

Us

- Reported directly to the VP. - Led group consisting of 3 direct reports supporting event management, monitoring, software deployment, asset and application discovery applications, managing the project including implementation, deployment and ongoing support for 200+ Windows and Unix servers and 10,000 desktops.- Managed network monitoring group consisting of 4 direct reports for management, implementation and deployment of network monitoring application to provide real time monitoring of network availability.- Led production control team consisting of 2 direct reports overseeing the release process from QA to production to insure readiness and compliance.- Participated in M&A activities related to acclimation of new companies into the enterprise monitoring applications.- Experience in negotiating vendor contracts to gain economies of scale with installed application base.- Participated in the budget process with a $1.5M budget.

American Mobile Satellite/Rockwell International - Network/MIS Engineer LinkUSA (telecommunications) - Unix System AdministratorState of Iowa Judicial Branch - Unix System Administrator and Oracle DBATLS/CCH Computax – HR/Payroll application development

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Arts (Ba), Management, Marketing, Computer Science