Marilyn Mangan Email and Phone Number

Working in the Talent & Culture Department (formerly Human Resources) to ensure all colleagues are trained with in-house programs to help our colleagues develop and grow. The training will include orientations, company standards and practices, company and brand values and safety initiatives. My role will also include heavy support for the Talent & Culture Team in all areas.

Tenant Relations Manager, Retail at The Shops and The Plaza Food Hall in the iconic Plaza Hotel on 5th Avenue in NYC. The Shops and Food Hall are located on the ground and grand concourse levels of the hotel. My job is to communicate with Tenants on all aspects of their operation and coordinate with other departments and guests for resolution to problems/concerns. I coordinate with our Engineering Department to ensure all tenants are operating at top-level. Working closely with our Public Space team to ensure that the Shops and Food Hall areas are spotless for our guests. I also manage the Executive Office - invoicing, supplies, phones, IT issues, store communications, operations issues, etc. Proficient in Microsoft Excel, Word and Outlook. Communicate with Tenants on all aspects of their operation and coordinate with other departments for resolution to problems/concerns.

Handled all events and marketing for mall. Worked closely with Marketing Manager and Guest Services Manager to ensure all events and marketing initiatives were presented properly and executed flawlessly. Handled collection of sales data and rent payments.

Display and sale of Fine Jewelry

Outlook, Word, Excel Supervise Information Desk StaffUpdate websites: company, CoStar, LoopNetDirect support to Director of Retail MarketingEconomically downsized in October 2008

Introduce local companies to the restaurant Distribute menus and discount offers to local area residents and companies via written and verbal communication Develop a customer database of local companies, residents and tour groups