Planning:•Develops and monitors strategies for ensuring the long-term financial stability of Computer Hospital•Develops future leadership within Computer HospitalManagement:•Administers the operations of Computer Hospital •Evaluates the organization’s and the staff’s performance on a consistent basis•Hires, manages, and terminate employees of the organization according to Computer Hospital policies and procedures•Promote and encourage outstanding performance, and reward productivityFinancial Management:•Manages the organization's resources within budget guidelines HR Management:•Recruitment •Employee training;•Policy development and procedure documentation•Arrange meetings and agendasMarketing:•Manage advertising •Oversee content, production and distribution of all marketing and publicity materials (posters, program, flyers, mail outs, and brochures •Manage press development;•Co-ordinate the invitation of potential future promoters and supporters of the company.Community Relationships:•Serves as the primary spokesperson and representative for the organization •Build relationships with peer organizations when appropriate

- provide Server Administration (Windows 2003 Server/Active Directory, Citrix Server, Virtual Server, SQL Server, Microsoft Exchange Server, Linux/Unix Server, etc.-Network\Systems Administration- Installs the necessary hardware and software to setup a network- Installation and support of Tanberg videoconferencing- software and hardware upgrades- test, install, and maintain local area network as well as wide area network- Repair PCs and hardware peripherals- Diagnose hardware and software related issues- Troubleshoot PC issues using remote desktop applications- Provide Desktop Support- Virus Removal- Travel to our remote facilities when the need arises- Remote Administration Services ( Dameware, Remote Log in, Turbo Meeting, Web Commander)

(Contract Assignment)- Assist government officials with installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.- Interact with numerous computer platforms in a multi-layered client server environment. Ensure desktop computers interconnect with diverse systems including associated validated systems, file servers, print servers, email servers, application servers, and adminstive systems.-Assist with network infrastructure as well as wireless connectivity.- Assist with software/hardware issues as needed.-Work with vendor support contacts to resolve technical problems with desktop computing equipment, hardware devices, and software.-Setup, configure, maintain and service printers / plotters as needed.

Provided technical expertise to clients regarding setup for software upgrade. Worked with programming to resolve programming issues to meet client's computing needsOptimized computer usage by researching and recommending enhancements to system capabilities and performance. Maintained client's server with weekly updates by transmitting via Internet Control Protocol/File Transfer Protocol.Used the following applications: UNIX Shell Scripting, UNIX Operating System. Red hat Linux, SCO, DOS, COBOL. C++, HTML/ APACHE, Java, Java script, Visual Basic, as well as Windows Operating System. Proficient in the following: Networking protocols ( DCHP, WINS, DNS, VPN, and Cisco). Proficient with Windows Server (Active Directory). Routers, Firewalls, etc.

Managed daily activities in an unsupervised environment focusing on productivity for the company. Served as a resource to Information Technology Services Education and Information Technology Support to achieve support goals on behalf of the customerAssisted in organizing training schedule for new employees. Also trained the new emloyees.Researched, designed, and tested software programs using a Project Management approach. Worked with clients to resolve hardware operating system issues.Researched, tested, and implemented possible solutions to new enhancements.

Identified, troubleshooted, and resolved hardware, softare, and network related issues effectively; listened and communicated information to a wide variety of clients at all levels of skill; delivered customer support both in person and over the phone in a professional manner.Performed primary network administration on network servers as needed. Performed daily backup operations Configured and installed Windows Operating Systems.Aided in supporting installation of WAN/LAN cabling infrastructure including a wide variety of local area network equipment and software. Configured routers, firewalls, and modems. Have a great understanding of TCP/IP and routing protocols.Communicated effectively with a diverse client base both verbally and in writing; worked independently as a member of a team; and maintained cooperative relationships.