Marilyn Moore Email & Phone Number

Ontario, Canada

Scarborough, Ontario, Canada

- Ensure the maintenance of the systems supporting the patient flow within the office. Client centered approach is used while working in a fast-paced environment that can simulate a patient's hospital experience in terms of patient flow; - Perform administrative, secretarial and receptionist support to 14 different physicians while maintaining sensitive and confidential information; - Represent physicians by screening and triaging incoming telephone calls and inquiries using a courteous, efficient and professional manner; - Receiving, and announcing scheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc; - Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (i.e., test results); - Maintain organization of admissions and discharges, and patient related information and documentation, dismantle charts and enter information electronically as required; - Prepare reports and discharge instructions, photocopying, prioritizing and processing of information as required; - Training and teaching new recruits and interns;- Creation of a new training program/manual improving the onboarding experience and improving the learning curve within the organization.

Scarborough

- Various contracts (FASD Research, Client Organization, etc…) requiring me to use my office, customer service and interpersonal skills.- Responsible for managing and keeping track of income and expenses. - Incredibly high (95%+) customer satisfaction.

Taught Music and Health & Physical Education to children aged 4 - 14 using different learning techniques to ensure that students with different learning styles were successful- Created a classroom climate of continuous improvement by assessing student’s starting point, varying instruction based on students’ skills and needs, providing feedback and critiquing/evaluating work, resulting in student success- Effectively managed the classroom through pro-active (establishing classroom etiquette/ expectations, etc) and reactive (supporting problem solving) measures- Researched and analyzed the curriculum creating course overviews and lesson plans that supported students’ in building foundational knowledge through demonstrations, inquiry, and experiential learning opportunities- Planned and facilitated many extra-curricular activities including basketball club, cross-country team, and musical theatre, enhancing students’ skill and self-esteem while fostering teamwork and school / community spirit.

Ottawa, Ontario, Canada

- Successfully managed event logistics at all assigned events (approximately 4-5 / year) ensuring the successful coordination and execution of national and international skating events/competitions; - Demonstrates excellent organizational skills with ability to prioritize tasks and meet deadlines;- Demonstrates a high level of accuracy and attention to detail in work and be able to problem solve; Experience with coordination of a complex scheduling system; - Led the planning and execution of multiple project deliverables (such as registration / admissions, transportation, accommodations and meals), while using strong organization skills, intense attention to detail, and quick problem-solving abilities; - Constructed, managed and was accountable for event budgets, schedules, purchasing / ordering, contracts and payouts for clients ensuring that events remained on budget to help the organizations’ overall fiscal health; - Ensured timely completion of meeting minutes, performed data entry and prepared training materials/ handbook by following the company’s communications and style guides; - Demonstrated the ability to communicate with various levels within the organization by effectively engaging national skating stakeholders; - Managed and supervised up to 100 event volunteers; Performed scheduling of various volunteer positions.

Diploma, Medical Office Management/Administration, A+

Activities and Societies: Medical Office AdministrationSuccessfully completing all modules in Medical Terminology, Anatomy & Physiology.

Bachelor Of Arts - Ba, Kinesiology And Exercise Science, Graduate On Dean'S Honour Roll For Maintaining 80%+ Average.

Activities and Societies: Sport Administration Certificate / Program's Student Association - involving various areas of study including.